Combining strategic thinking with hands-on design execution to solve complex product challenges. Open to longer-term and full-time opportunities.

Lead Product Designer | Thriveworks | Mental Health Provider (340+ offices, 2,200+ clinicians) | 2025

• Translated complex technical processes into accessible service blueprints through cross-team workshops, enabling staff to understand complete patient journeys

• Redesigned booking and insurance capture systems, reducing administrative burden while improving client access

Product Design Lead | YLabs | Award-Winning Global Health Organization | 2024

• Returned upon team request to translate research into product strategy for digital platform connecting youth to healthcare

• Converted competing requirements into unified roadmaps through co-design sessions

Lead Product Designer | Big Health | Digital Therapeutics ($126M funded, Series C) | 2022-2023

• Increased engagement and conversion through service design of adolescent depression enrollment pathways

• Optimized rollouts using A/B tests and multi-arm experiments with cross-functional teams

Staff Product Designer | Twilio | Cloud Communications Platform ($4B+ revenue, 335K+ enterprises) | 2022-2023

• Influenced feature roadmap prioritization by translating research insights into compelling narratives

• Contributed to Google Business Messenger enterprise launch strategy with Product Director

Senior Product Designer | Care.com | Caregiving Platform (24M members, 20+ countries) | 2021-2022

• Reduced administrative complexity through redesigned onboarding and billing workflows while maintaining personal connection quality

• Created intuitive pathways connecting new parents with childcare services

YLabs is an award-winning global design and research organization creating youth-led health innovations.

• Led and mentored design team of 5 (3 senior product designers, user researcher, visual designers), establishing design quality standards, review processes, and team practices across distributed international environment

• Directed cross-functional project teams of up to 8 members across 5 countries, driving end-to-end product strategy and user research for scalable health solutions serving 1M+ youth

• Delivered three 0-to-1 product launches, translating user insights into product strategy and go-to-market execution that achieved measurable improvements in user engagement

• Co-designed solutions with diverse user groups in Africa and Asia to ensure desirability and scalability across varying literacy levels

• Built design team playbook and contributed to design system foundations, codifying inclusive, cross-

• Contributed to WHO Youth Digital Intervention Framework, establishing best practices for youth-centered digital health design adopted by global health organizations

• Co-led intensive five-day design thinking workshops for public health professionals from diverse backgrounds

• Developed step-by-step curriculum and resources for hands-on workshops

Teaching user experience design and design thinking to professionals.

UC Berkeley Extension | Professional Program in UX Design | 2019-2021

• Taught Introduction to User Experience Design, guiding students through research methods and strategic design approaches

• Developed hands-on curriculum connecting theory to practice, emphasizing how research insights drive design decisions

• Led research-driven design strategy for retail innovation initiatives, translating shopper insights into strategic opportunities that connected digital and physical shopping experiences

• Led the interaction and visual design and contributed to product requirements on various projects, including data visualization, developer tool and consumer payments platform

• Tested prototype in the field including prototype for LAX airport chatbot experience

• Evangelized design research within the organization