Oversees communications and operations for 365 Night Market, a Bay Area–based cultural night market drawing over 10K attendees and 50+ vendors per event. Manages social media content creation, producing over 135 posts within six months and growing the account by 2.5K followers while increasing monthly views by more than 130K. Leads attendee programming and designs all promotional materials. Coordinates vendor onboarding and communication to ensure smooth participation.

• Initiated feature enhancement projects based on UX research study learnings and customer success feedback

• Scoped out product features, formulated detailed roadmaps, prioritized action items, and adjusted according to bandwidth

• Facilitated brainstorming activities and solution-driven conversations with cross-functional teams which included relevant designers, developers, data scientists, key decision makers, and stakeholders

• Reinforced release management on product release day through status checks across three pods (small autonomous teams) and coordinating deployment of code to production with QA and development