# Carrie J. > Organizational Change; Program Elevation; People Culture Location: San Francisco, California, United States Profile: https://flows.cv/carriej “A quality education has the power to transform societies in a single generation, provide children with the protection they need from the hazards of poverty, labor exploitation and disease, and given them the knowledge, skills, and confidence to reach their full potential.” - Audrey Hepburn ## Work Experience ### Court Appointments Program Manager @ The Bar Association of San Francisco Jan 2020 – Present ### Operations Manger @ The Bar Association of San Francisco Jan 2020 – Present People Management and Development Data Analysis and Program Audits Project Design and Implementation ### International Credential Evaluator @ University Jan 2018 – Present . Authenticate and evaluate international credentials from 65+ countries for graduate school admission . Monitor and update student files using Oracle’s PeopleSoft, Campus Solutions and WebAdmit . Advise prospective international students on graduate application processes and requirements . Compile reports for intercampus collaboration to increase resource programs, recruiting and retention . Comply with U.S. Dept. of Homeland Security policies for issuance of immigration documents (I-20) . Liaison between office and university departments for comprehensive process development ### English Second Language Teacher @ Various ESL Schools Jan 2015 – Jan 2018 | San Diego, CA . Design and Implement Cultural Acclimation Programs for transitioning teens and adults from abroad . Educate English Language Learners via American grammar and culture classes (Ages 15+) . Design and teach Lecture Series (TOEFL, Business, General English Skills) . Participate in campus-wide activities such as International Day . Counsel and guide students through cultural adjustment process . Supplement in-class lessons with field trips to museums, theme parks and community service projects . Develop weekly assessment tools to measure student progress . Adhere to national accreditation guidelines, curriculum and school policies . Incorporate global awareness through individual presentations and respectful, cultural discussion . Organize and encourage student involvement in off-campus field trips and volunteer service ### Secondary English Teacher @ Smart Village School, Kipling (British Curriculum) Jan 2013 – Jan 2014 | Cairo, Egypt . Develop daily curriculum based on the UK Cambridge Checkpoint Exam standards . Enhance academic atmosphere utilizing classroom technology: Smart Board, student laptops, etc. . Manage and monitor student portfolios, attendance, progress, assessments and goals . Maintain open and regular communication with co-teachers, administration, families and pupils . Create and schedule campus projects (planting a garden, book fair, coaching the basketball team) . Build rapport and healthy community with students during recess and homeroom ### Event Coordinator @ American University in Cairo, Office of Student Development Jan 2013 – Jan 2013 | Cairo, Egypt . Provide comprehensive customer service in-person, over-the-phone, and via e-mail . Process requests for venue reservations, catering, security permits and technical installations . Advise on financial accounting, deposits, withdrawals and reimbursements . Manage calendar and schedule for the Director of the Office of Student Life ### Asylum and Refugee Legal Advisor @ Psychosocial Training Institute of Cairo Jan 2010 – Jan 2013 | Cairo, Egypt . Represent adult and child clients at first instance, appeal and closed-file status . Provide legal advice and/or full legal representation to a minimum of 5 active clients at all times . Refer clients to relevant providers for psycho-social, education and medical services . Conduct extensive, up-to-date COI research for thoroughly detailed applications . Prepare and submit legal declarations, appeals and closing statements to the UNHCR office . Accompany clients to the United Nations High Commission for Refugees Office for interviews . Transcribe word-for-word interview proceedings . Stay up-to-date on international and United Nations guidelines and policies. . Maintain confidential client records in electronic database . Conduct orientation and training for new Legal Advisors and partner agencies ### AmeriCorps Program Coordinator @ NGO Jan 2008 – Jan 2010 | Oakland, CA . Train teachers on social and behavioral intervention strategies using play-based curriculum . Restructure recreation time and policies to enhance safety and inclusion for all ages, genders and races . Promote healthy activities and lifestyle through recess and class game times . Manage online database of timesheets, volunteer logs, rosters and data for federal and state grants . Establish ‘Junior Leaders’ team to serve as on-campus role models and conflict mediators . Recruit and coach for interscholastic sports leagues; coordinate transportation, snacks, practices . Direct after school program to foster community building . Engage students, families and staff in healthy, social activities such as kickball tournament . Participate in national and weekend days of service: painting murals, beach clean-ups . Publicize program events and schedules for school administration, staff, students and community ### Product Design and Customer Service Specialist @ Starbucks Jan 2007 – Jan 2008 | Moorpark, CA - Product Design and Marketing (Point of Sale) - Customer service and relations - Quality control and resource management - Special Projects Lead and Promoter (Grounds for Your Garden) ### Events Assistant/Special Programs Instructor @ UC Berkeley Jan 2004 – Jan 2007 | Berkeley, CA - Mentor, Coach, Lead sports and artistic programs ### Customer Service Representative @ Title Nine Jan 2005 – Jan 2006 | Emeryville, CA - Assist with customer shopping and place over the phone orders - Resolve various order issues/returns/refunds to 100% customer satisfaction - Product knowledge specialist ## Education ### Bachelor's degree in Classics (Law, Politics, Philosophy, Western Civilization) University of California, Berkeley ### Master's degree in International Law (Human Rights Emphasis) The American University in Cairo ## Contact & Social - LinkedIn: https://linkedin.com/in/carrie-j-7875a05b - Portfolio: http://mscarrielj.wix.com/carrielj --- Source: https://flows.cv/carriej JSON Resume: https://flows.cv/carriej/resume.json Last updated: 2026-04-13