# Carter Borchetta

> Software Engineer at SimpliSafe

Location: Boston, Massachusetts, United States
Profile: https://flows.cv/carterborchetta

## Work Experience
### Software Engineer II - User Systems @ SimpliSafe
Jan 2025 – Present | Boston, Massachusetts, United States
• Joined a core product engineering team to expand technical expertise in large-scale, high-availability systems

• Partnering with product, design, and infrastructure teams to translate business goals into reliable, performant solutions

### Senior Software Engineer - CSE @ SimpliSafe
Jan 2024 – Jan 2025 | Boston, Massachusetts, United States
• Promoted to Senior Software Engineer for leadership within SimpliSafe’s SRE-focused team

• Led development and strategic direction of SimpliSafe’s incident response application, the core platform for coordinating, tracking, and resolving production incidents

• Coordinated cross-team efforts during high-severity incidents, ensuring timely resolution and postmortem follow-up

• Lead observability initiatives for the engineering organization, improving metrics coverage, log aggregation, and distributed tracing

• Integrated monitoring and alerting into critical services to enable proactive detection and faster incident resolution

### Software Engineer II - CSE @ SimpliSafe
Jan 2022 – Jan 2024 | Boston, Massachusetts, United States

### Software Engineer - CSE @ SimpliSafe
Jan 2021 – Jan 2022 | Boston, Massachusetts, United States

### Design Thinking Co-Creator and Teacher's Assistant @ Boston College
Jan 2020 – Jan 2021
• Co-design, implement, and manage this unique course focused on Human Centered Design and creative problem-solving, emphasizing collaborative learning, adaptability, and innovation 
• Guide students through the design of their own solution to a problem at BC from inspiration all the way to implementation
• Serve as a mentor for 55 students working to facilitate their success in and out of the classroom
• Innovate and adapt to changing education needs and logistical demands, specifically regarding COVID-19

### Head of Production for Campus Ministry Marketing Engagement Team @ Boston College
Jan 2018 – Jan 2021
• Lead a team of 5 in the creation of marketing materials accumulating over 26,000 views and over 34,000 minutes of watch time
• Develop strategies for producing content that maximizes retention and drives attendance to campus events
• Conceptualize marketing messaging for BC's largest department

### Swift / iOS Development Teaching Assistant @ Boston College
Jan 2020 – Jan 2021
• Aid students in the development their Swift applications in preparation for their app showcase
• Assist students struggling with object oriented, API, and Swift concepts
• Formulate and grade lab, homework, and test questions

### Computer Science 1 Teaching Assistant @ Boston College
Jan 2019 – Jan 2020
• Lead weekly classes of ~30 students that supplement the professor's lectures
• Formulate and grade lab, homework, and test questions

### Videographer for Campus Ministry Marketing Engagement Team @ Boston College
Jan 2017 – Jan 2018
• Conceptualize, shoot, and edit video content to promote BC events
• Collaborate with BC Communications to design marketing messaging

### Content Specialist @ Jebbit
Jan 2020 – Jan 2020 | Boston, Massachusetts, United States
• Consulted with a variety of clients including the NFL, Expedia, NARS, P&G, etc to conceptualize and build interactive marketing experiences
• Redesigned the client onboarding process to improve customer proficiency leading to a better customer experience and higher retention
• Worked on the development of a client health score as a predictive and explanatory tool for client retention
• Met with Jebbit engineers to document product pitfalls and design UI improvements to reduce new customer confusion


## Education
### Bachelor's degree in Information Systems & Business Analytics
Boston College

### High School Diploma
King School


## Contact & Social
- LinkedIn: https://linkedin.com/in/carter-borchetta-6838b1150

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Source: https://flows.cv/carterborchetta
JSON Resume: https://flows.cv/carterborchetta/resume.json
Last updated: 2026-03-31