# Carvey Hor > Software Engineer Location: New York City Metropolitan Area, United States Profile: https://flows.cv/carvey ## Work Experience ### Software Engineer @ Saleo Jan 2025 – Present ### Web Developer @ Asian Cinevision Jan 2024 – Present | New York, New York, United States • Redesign main index components to be more responsive and extensible, using grid-template, styled Emotion components, and MUI hooks, improving both developer experience and user experience for 3K daily visitors • Collaborate with graphic designers to turn Figma mockups into React components, implementing new features • Develop a context provider for improved access to ticketing sales data, eliminating redundant GraphQL queries and prop drilling • Resolve critical iOS-specific display bugs, improving interface stability • Consolidate logic in filtering components for the film list and film schedule pages, improving UI consistency, and resolving a major source of ongoing tech debt • Facilitate effective communication with teammates within an Agile development framework, resulting in rapid completion of tickets during live event periods ### Front Office Manager @ Hotel Indigo Jan 2022 – Jan 2023 | Greater New York City Area • Developed Ruby scripts to automate data parsing from PDFs for financial auditing • Troubleshot server issues and implemented failsafes to ensure reliable data backups during downtime • Researched and implemented technologies like advanced Opera PMS, Zingle, Quore to enhance product pipeline • Led the front office department at the US East Coast flagship location of an IHG lifestyle brand hotel, achieving a 100-point increase in TripAdvisor ranking • Mentored assistant managers on leadership and operational aspects of guest experience • Streamlined standard operating procedures to ensure clear and consistent standards on reservation management and guest-facing financial transactions • Processed payroll for Front Desk Agent, Bellmen, Concierge, and Front Office Management teams • Oversaw team scheduling, ensuring compliance with AFL-CIO union guidelines • Served as liaison with other departments to promote interdepartmental communication and cooperation ### Assistant Front Office Manager @ Hotel Indigo Jan 2019 – Jan 2022 | Greater New York City Area • Manage front of house team, guiding performance and training new staff to corporate standards • Expertly utilize Opera and Concerto to manage guest stays, track issues, and monitor room inventory • Perform nightly audits, overseeing building security and reconciling business day transactions through inventory balancing and forecasting, credit monitoring, and rigorous reporting • Monitor extranets to coordinate guest requests and identify opportunities for upsells and uniquely tailored amenities • Reconcile open guest folios and discrepant billing issues • Resolve guest complaints efficiently and empathetically to ensure customer satisfaction and uphold brand standards • Operated as a dual Housekeeping Manager during COVID, closely monitoring union, and local and federal government updates on health guidelines to ensure the safety of staff and guests ### Front Desk Agent @ Hotel Indigo Jan 2017 – Jan 2019 | Greater New York City Area • Consistently ranked as a top performer in upsell revenue and guest satisfaction metrics • Capitalized on moments of guest dissatisfaction as opportunities to restore faith and provide personalized attention • Provided memorable, tailored check-in experiences • Elevated team standards through proactive and thorough follow up with ongoing client and hotel needs • Resolved billing and booking issues of all levels of complexity, often first to identify major issues ### Gallery Assistant @ The Sylvia Wald & Po Kim Foundation Jan 2016 – Jan 2017 | Greater New York City Area • Facilitated the installation and removal of three major exhibitions, and coordinated special events including major receptions, artist talks, VIP events, and fundraising efforts • Catalogued and researched late founding artist Po Kim's works and personal effects to document later stages of his life and career • Contributed to capital projects improving on-site art storage capacity and digital organization system ### Development Associate @ New York Asian Women's Center Jan 2014 – Jan 2015 | Greater New York City Area Supporting grant writer and lead author of grant reports. Managed fundraising projects and facilitated the production of various events, including an annual Benefit Gala. Managed donation database and executed donor stewardship efforts. ### Development Volunteer/Intern @ New York Asian Women's Center Jan 2013 – Jan 2014 | Greater New York City Area Facilitated grant proposal documentation and grant reporting, executed and streamlined data entry processes, produced minutes for Board of Directors meetings, and provided logistical support for outreach and fundraising events. ## Education ### Bachelor’s Degree in Asian & Asian American Studies Stony Brook University ### Computer Software Engineering App Academy ## Contact & Social - LinkedIn: https://linkedin.com/in/carvey-hor - Website: https://carvey.dev --- Source: https://flows.cv/carvey JSON Resume: https://flows.cv/carvey/resume.json Last updated: 2026-04-01