Focused on AI 🤖 and Agentforce products that support Employee Success (HR) 💼 — blending strategy 🧭, cross-functional collaboration 🤝, data-driven insights 📊, and ethical AI development ⚖️ to deliver innovative, impactful solutions for employees and managers.

Led cross-functional teams in delivering transformational user-centric outcomes to IBM Consulting clients in the telecom, industrial, and federal sectors. Established collaborative ways of working, mentored junior designers, and drove end-to-end design efforts, including research, workshop facilitation, and visual design.