built new toolbar in Dashboard and Canvas to improve workflow for creating new/adding existing visualizations

built UI for redesign of the Kibana home page to dynamically promote different solutions/apps based on user access

wrote detailed documentation/tutorials for Canvas expression language

refactored parts of the codebase to TypeScript

designed and built progress indicator visualizations from basic SVGs

added support for keyboard shortcuts for commonly used actions

built math functions for TinyMath node package

added zoom in/out functionality to the Canvas workspace

Answer inbound calls regarding REMS requirements

Assist REMS stakeholder with registration, enrollment, and certification processing

Unlock REMS web accounts and generate temporary passwords for REMS stakeholders

Assist with navigation with a stakeholder account and tasks associated with their role

Access REMS stakeholders’ web account that request assistance with a task on the website

Identify potential adverse event and product complaints to the appropriate REMS drug manufacturer

Document REMS phone conversations

Make outbound calls as required to acquire information need

Oversaw all daily administrative operations including filing, patient records and data management, data entry and verification

Provided administrative support to Clinical Director such as scheduling and confirming appointments, drafting documents and memos, managing calendars, handling expense report handling, screening emails

Maintained records to coordinate efficient delivery of services and ensure compliance with HIPAA and state regulations

Worked closely with project managers to understand and implement requirements

Designed wireframes and documentation for web application features

Debugged errors within the web application