# Catherine Liu

> Software Engineer II at Elastic

Location: Tempe, Arizona, United States
Profile: https://flows.cv/catherineliu

I am a coder and problem solver, ready to overcome any challenges thrown my way. I pick up new languages and technologies quickly, and I'm always eager to learn more. I am well-versed in JavaScript, TypeScript, React, Node.js, HTML, CSS.

Github: https://github.com/cqliu1

## Work Experience
### Software Engineer II @ Elastic
Jan 2018 – Present | Phoenix, Arizona Area
Builds and maintains presentation and data visualization features for Kibana, primarily the Dashboard and Canvas plugins, such as:
- built new toolbar in Dashboard and Canvas to improve workflow for creating new/adding existing visualizations
- built UI for redesign of the Kibana home page to dynamically promote different solutions/apps based on user access
- wrote detailed documentation/tutorials for Canvas expression language 
- refactored parts of the codebase to TypeScript
- designed and built progress indicator visualizations from basic SVGs
- added support for keyboard shortcuts for commonly used actions
- built math functions for TinyMath node package
- added zoom in/out functionality to the Canvas workspace

Languages/Technologies used: Typescript, Javascript (ES6), React, Redux, Node, Jest, and Elasticsearch.

### Web Development Teaching Assistant @ Trilogy Education
Jan 2017 – Jan 2018 | Gilbert, AZ
Assisted students in learning full stack web development through the University of Arizona Coding Boot Camp teaching the following languages and technologies: HTML, CSS, Bootstrap, Git, Command Line, Javascript, jQuery, APIs, AJAX, Firebase, MySQL, MERN Stack (MongoDB, Express.js, React.js, Node.js), Sequelize.js

### REMS Support Representative @ McKesson Specialty Health
Jan 2016 – Jan 2018 | Scottsdale
- Authenticate and verify REMS caller identity and status before providing protected health information
- Answer inbound calls regarding REMS requirements
- Assist REMS stakeholder with registration, enrollment, and certification processing
- Unlock REMS web accounts and generate temporary passwords for REMS stakeholders
- Assist with navigation with a stakeholder account and tasks associated with their role
- Access REMS stakeholders’ web account that request assistance with a task on the website
- Identify potential adverse event and product complaints to the appropriate REMS drug manufacturer
- Document REMS phone conversations
- Make outbound calls as required to acquire information need

### Administrative Assistant @ Arizona Institute of Communication & Cognitive Disorders
Jan 2016 – Jan 2016 | Phoenix, Arizona
- Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.  
- Oversaw all daily administrative operations including filing, patient records and data management, data entry and verification
- Provided administrative support to Clinical Director such as scheduling and confirming appointments, drafting documents and memos, managing calendars, handling expense report handling, screening emails
- Maintained records to coordinate efficient delivery of services and ensure compliance with HIPAA and state regulations

### Assistant Web Application Developer @ Arizona State University
Jan 2013 – Jan 2014 | Tempe, AZ
- Created database-driven web forms for student room selection process
- Worked closely with project managers to understand and implement requirements 
- Designed wireframes and documentation for web application features
- Debugged errors within the web application 

Languages & Technologies: Java, HTML, CSS, Javascript, jQuery, Oracle SQL, J2EE, Struts

### Student Services Representative @ Arizona State University
Jan 2012 – Jan 2014 | Tempe, AZ
- Performed detailed tasks such as researching financial aid eligibility through PeopleSoft 
- Handled high volume of sensitive financial information, e.g. social security numbers, personal identification numbers, and income data
- Provided consultative services to help facilitate resolution to ensure timely distribution of financial aid.  
- Used excellent customer service skills to satisfactorily resolve inquiries from students in-person, via telephone, and Parature CRM system 
- Evaluated student files based on federal regulations and FAFSA in order to counsel students on financial aid options while abiding by FERPA
Enforced organization’s records retention policy by securely disposing of sensitive documents


## Education
### Coding Boot Camp in Full Stack Web Development
University of Arizona
Jan 2017 – Jan 2017

### Master’s Degree in Computer Science
University of Illinois Springfield
Jan 2016

### Bachelor of Science (BS) in Computer Science
Arizona State University
Jan 2010 – Jan 2014

### Bachelor of Science (BS) in Mathematics
Arizona State University
Jan 2010 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/catherineqliu
- GitHub: https://github.com/cqliu1

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Source: https://flows.cv/catherineliu
JSON Resume: https://flows.cv/catherineliu/resume.json
Last updated: 2026-03-29