# Cecile Nguyen > Senior Software Engineer at Allen Institute for AI Location: Greater Seattle Area, United States Profile: https://flows.cv/cecilenguyen ## Work Experience ### Senior Software Engineer @ Allen Institute for AI (AI2) Jan 2022 – Present ### Frontend Product Engineer @ Norby Jan 2021 – Jan 2022 ### Software Engineer II @ Allen Institute for AI (AI2) Jan 2019 – Jan 2021 | Seattle, Washington · Coded, debugged, and launched features on the Semantic Scholar website to help Scholars discover relevant research · Designed and built a component library utilized across the team to speed up development and provide a consistent user experience · Redesigned email alert system to increase user engagement and retention which boosted weekly send rates by 58% and click through rates by 76% · Utilized A/B testing framework and statistical analysis to understand and measure impact of new feature rollouts · Performed on-call responsibilities to maintain site stability and resolve outstanding bugs · Technologies used: React, HTML, CSS, JavaScript, Heap, Datadog, and AWS ### Associate Software Engineer @ AT&T Jan 2017 – Jan 2019 | Greater Seattle Area · Implemented new visual interfaces and features for internal search engine that centralized majority of AT&T’s application and business metadata · Designed and created ticket labeling dashboard to gather data for automating ticket categorization · Defined requirements, planned sprints, and managed weekly development progress and backlog as product owner delegate · Designed conversation flow and API interactions for chatbot utilized by U-verse field technicians to automate troubleshooting in customer homes and reduce need for call center support agents · Technologies used: Angular 6, Bootstrap, HTML, CSS, Typescript, Microsoft SDK bot framework, JIRA, and NodeJS ### Tools Specialist Intern @ U.S. Bank Jan 2016 – Jan 2017 | Greater Minneapolis-St. Paul Area · Redesigned and implemented internal collaboration site to improve navigation and engage all J2EE and .NET developers across the company using JavaScript, HTML, CSS · Assisted in preparing applications for migration to Rational Team Concert and set up build environments for migrated applications in Rational Build Forge · Researched and remediated workstation vulnerabilities to establish secure technological environment · Collaborated with fellow interns to propose internal Java training program to senior executives ### Client Relations Associate @ The Brewer Group Jan 2015 – Jan 2015 | Greater Minneapolis-St. Paul Area · Updated and maintained all contact lists to improve e-marketing initiatives · Researched sports agencies to actively expand the company’s target list of athletes · Conducted audits and revamped lending report spreadsheets to provide accurate and well-organized documentation · Compiled report analyses of potential companies in preparation for financial conferences ## Education ### Bachelor of Science - BS in Computer Science Augsburg University Jan 2014 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/cecile-nguyen-a10124b2 --- Source: https://flows.cv/cecilenguyen JSON Resume: https://flows.cv/cecilenguyen/resume.json Last updated: 2026-03-22