Hey there! 👋 I’m a product manager with 6+ years of experience spanning product management, software engineering, and nonprofit leadership. I’ve led cross-functional teams, shaped product strategy, and launched impactful, value-driven capabilities across consumer experiences, advertising, and developer platforms.
New York, New York, United States
American Express Ads is a new digital advertising platform designed to help brands connect with American Express’ 34 million U.S. Consumer Card Members. Brands can serve high-spending Card Members relevant, contextual ads in the moments they are likely to engage, shop and spend with the brands they love.
Own the product roadmap of Amex’s new advertising capabilities (with a focus on targeting and attribution), ensuring alignment with strategic priorities of the Digital Advertising team
Lead the design, development, and deployment of these new ad capabilities, collaborating across multiple Amex platforms (Amex Travel, Resy, Amex App) and functional teams (product, technology, marketing, control management, legal)
Translate business requirements into actionable tech specifications (features, user stories) for engineering teams
Closely track delivery of each capability, prioritize engineering effort when necessary, and manage an active backlog
Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers
Help resolve tech issues that arise and proactively identify opportunities to automate processes
Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors
Enact comprehensive compliance / risk processes & controls when launching new capabilities
Lead the annual tech resourcing & budgeting process for the Digital Advertising team and actively manage tech funding to ensure proper utilization
New York, New York, United States
American Express Developers (AED) is a marketplace for developers to find the latest Amex API products and integrate them into their solutions in a secure and reliable way. AED provides a platform for Amex teams to take their products to market quickly and easily, making them available to thousands of developers.
Lead product strategy and delivery for customer support and insights features used by 10K+ API integration developers, reducing resolution time by 66% (from 15 days to 5) and increasing developer satisfaction from 75 to 79% within the first year
Own the full product lifecycle - from discovery and customer research to strategy, roadmap, cross-functional execution, go-to-market, and KPI tracking - launching five features in the first year
Built American Express Developers' first developer experience feedback program using surveys, interviews, help desk tickets, and usage metrics - surfacing key pain points that directly informed roadmap prioritization and improved usability and satisfaction across critical developer journeys
Present quarterly updates to senior product and engineering leadership on strategy, roadmap, progress, risks, and performance metrics, driving visibility, alignment, and informed decision-making
Streamlined backlog management by implementing structured grooming practices using Jira and Confluence, improving cross-team alignment and reducing average bug resolution time by 75%, from 2 months to 3 weeks
Created and rolled out a standardized PRD template that streamlined collaboration between design and engineering teams, reducing design-to-development handoff time by 50% and improving clarity, alignment, and execution across the product lifecycle
2021 — Now
Miami, Florida, United States
INIT is an ed-tech non-profit with a mission to build the next generation of leaders in technology. INIT achieves this by establishing chapters across colleges and universities, providing community support, technical + career development programs, and access to opportunities through employer partnerships.
Lead product strategy and delivery for INIT’s chapter-based model and programs, scaling operations to 7+ chapters and enabling over 5,000 members to secure jobs in technology through technical training, career readiness, and strategic employer partnerships
Defined and launched six technical and career programs, conducting user research, testing program design, and iterating based on feedback
Manage 2 full-time employees and collaborate with 6 chapter leads to deliver consistent experiences and scale impact
Secured $1.5M+ in funding by aligning program outcomes to funder goals, partnering with 50+ companies including Google, Meta, and Amazon
Present quarterly performance reports to funders, using metrics to demonstrate engagement, job placement, and program growth
2021 — 2024
Miami, Florida, United States
Program Manager for Miami Hack Week's Student Experience
2021 — 2023
New York City Metropolitan Area
Azure IoT Central is a ready-made UX and API surface for connecting and managing devices at scale, delivering reliable data for business insights. It preassembles platform as a service (PaaS) offerings, bringing together each service beneath it for an easy-to-configure, comprehensive, and secure IoT offering.
Led product strategy and delivery for dashboard and raw data view features for 50+ enterprise customers operating 100K+ devices, reducing time to configure devices by 25% and increasing developer CSAT to 75% within the first year
Own the full product lifecycle - from discovery and customer research to strategy, roadmap, cross-functional execution, go-to-market, and KPI tracking - launching four features
Analyzed feature adoption and usage data to inform roadmap decisions, influencing prioritization and presenting key insights to senior leadership
Managed public developer feedback forums and three high-value customer accounts, conducting regular feedback sessions that directly shaped backlog priorities and roadmap direction
Spearheaded internship engagement for Microsoft’s Hispanic ERG, mentoring 150+ interns and organizing inclusive community-building events across the company
Education
2023 — 2025
Georgia Institute of Technology
Master of Science - MS
2023 — 2025
2014 — 2018
Florida International University
Bachelor of Science - BS
2014 — 2018
2010 — 2012
Miami Dade College
Associate of Arts - AA
2010 — 2012