# Chandler Swank > Lead Software Engineer Location: South Jordan, Utah, United States Profile: https://flows.cv/chandlerswank ## Work Experience ### Lead Software Engineer @ Collective Health Jan 2021 – Present Currently Lead Frontend Engineer for internal web applications used for benefits design and administration. This work includes - Leading the architecture and development of multiple web applications written in TypeScript and React - Collaborating with backend engineers and leads to co-design API's/interfaces/contracts between our front and back end applications - Optimizing application performance by improving state management, simplifying code, and consolidating frontend code organization / architecture design patterns Previous work here also included - Contributing to core infrastructure and infrastructure-as-code (IaC) for our self-hosted Kubernetes cluster using technologies like Terraform, ArgoCD, Ansible, and Python - Developed a TypeScript-Node.js-GraphQL service that provided a single interface for querying millions of records of data across multiple tables and multiple databases, using GraphQL best practices to address common performance pitfalls like n+1 - Developed a TypeScript-React-Tailwind frontend for providing structured inputs to query, paginate, and generate reporting from the aforementioned GraphQL service - Led an initiative to adopt Apollo Router and supporting federating multiple individual GraphQL services into a single supergraph - This project would eventually fail, teaching me more about software delivery than any other single body of work I have been involved in - Contributing to our S3/Cloudfront CDN ecosystem for hashing and serving assets from our frontend and micro-frontend web applications, including developing features on a TypeScript-Node web server and Webpack plugins ### Software Engineer @ Solvvy Jan 2020 – Jan 2021 | Remote (Utah) Full-stack software engineer developing features end-to-end in TypeScript/Javascript (Node.js and React) and Python. This work included - Developing functional, extensible TypeScript-React components as part of a component plugin architecture for our end-user facing chat bot modal - Writing code to integrate with major CRM's, ingesting and normalizing large quantities of data into a Postgres database for machine learning training - Developing web crawlers that use rules based discovery and content scraping - Making a testing-as-a-service application to automate end-to-end test creation and execution - Contributing to a homegrown TypeScript-Node, RabbitMQ job orchestration system - Fine tuning parameters and content filters to improve machine learning output ### Senior Solutions Engineer @ Solvvy Jan 2018 – Jan 2020 | Remote (UT) Solutions Engineering at Solvvy is a team of customer facing developers responsible for setting up, configuring, and customizing our products to meet client needs. A typical week includes: - Developing unit-tested features for the Solvvy modal with ES6 JavaScript and React, used by thousands of unique users on some of the biggest sites. - Writing end-to-end web tests with Selenium in Python. - Reviewing application logs in Scalyr and Sentry to help identify and fix bugs. - Maintaining web crawlers and API consumers that work across several of the largest CRMs (Zendesk, Salesforce, Kustomer and more). - Providing consultation to our clients on integrating the Solvvy product into any environment, including native SDKs for iOS and Android. ### eWatch Technical Solutions Specialist 5 @ eBay Jan 2015 – Jan 2018 | Draper, Utah - Triage and drive resolution with appropriate operations or development teams based on company defined SLA's and priorities. - Manage crisis bridge calls to mitigation and root cause analysis with the purpose for long-term resolution. - Communicate live site and tool issues to thousands of eBay employees globally. - Assess end user and business impact to determine bug priority and resolution path. - Assist in site op's efforts to monitor site and tool application, server, and network health. - Perform testing on production systems as needed and regression testing of all production systems following weekly eBay site maintenance. - Participate in all weekly site maintenance conference calls and hot-fix conference calls to provide production support testing of the eBay site. - Work with stakeholders from multiple LOB’s to develop an enhanced understanding of site and customer service tool flows, then determining if the current behavior meets the needs of their consumers - filing bug tickets, creating enhancement requests, or supplementing documentation where needed. - Participate in incident root cause analysis to create new or inform existing operational playbooks. - Create op's process documentation, identify areas of improvement, recommend and implement procedure changes - Deliver downtime communication to all lines of business and eBay Executive Leadership Team. - Provide systems administration support to thousands of employees in everything from tool up-time to networking and telecom, including Windows/Linux, Avaya, Genesys front and back-end access, Siebel, Citrix, GTT fiber optic transport, and more. - Technical partner management for companies like PayPal, GTT, and Nuance. Additional responsibilities include: - Developing internal web applications to improve NOC monitoring, create bug reporting based on key business metrics, and automate shift hand over responsibilities to improve seamless transitions among a global 24x7x365 operations team. ## Education ### Master of Business Administration - MBA University of Utah ### Bachelor of Science (BS) in Computer Science Western Governors University ## Contact & Social - LinkedIn: https://linkedin.com/in/chandler-swank - GitHub: https://github.com/c-swank - Website: https://grnh.se/7b4b08b61us --- Source: https://flows.cv/chandlerswank JSON Resume: https://flows.cv/chandlerswank/resume.json Last updated: 2026-03-29