# Chang Mou > Product Designer | MDes ’25 at CCA | Capstone with UNICEF | iF & Red Dot Award Winner Location: San Francisco, California, United States Profile: https://flows.cv/changmou Hi there! I’m Chang Mou, a passionate Product Designer who thrives at the intersection of technology and social impact. As I complete my Master of Design in Interaction Design at California College of the Arts (CCA), I’m excited about how design can transform lives, especially for children. My recent capstone project with UNICEF was a labor of love where I designed an AR navigation system to improve mobility for kids. It was deeply rewarding to explore future scenarios that prioritize safety and independence. Before my work with UNICEF, I spent a year at Litespace leading the design of a Stripe-integrated billing dashboard for a B2B SaaS product. The results were measurable, with a 23% increase in plan upgrades. I also launched a Coffee Chat feature that reached 63% user adoption within weeks, generating over 200 auto-matched chats and strong ongoing engagement. I also explored the world of blockchain gaming at NFTY Jigs, where I co-developed an MVP for a platform that processed over 3.1 million transactions. I designed color systems for NFT assets used in more than 625,000 minted tokens and created in-game information pages that improved player comprehension and boosted retention. These experiences reinforced my belief that thoughtful design empowers users and creates lasting impact. Beyond professional projects, I am committed to using design for social good. At BC & Alberta Guide Dogs, I conducted user research and built tools that streamlined registration processes by over 50 percent, while also supporting branding efforts that expanded outreach to younger donors. 🏆 My work has been recognized with the Red Dot Design Award (2025), New York Product Design Award (2025), European Product Design Award (2025), and iF Design Award (2026). Core Skills & Tools Wireframing · Prototyping · Design Systems · User Research · Usability Testing · Service Design · Product Strategy · Visual Storytelling · Figma · FigJam · Adobe Creative Suite · HTML/CSS/JavaScript · AI-assisted Prototyping (GPT, MidJourney, Runway, Stable Diffusion) If you’re interested in discussing innovative ideas or potential collaborations in product design that create meaningful impact, feel free to reach out via email. ## Work Experience ### Product Designer @ UNICEF Jan 2025 – Jan 2025 | San Francisco Bay Area • Explored 3–10 year future mobility scenarios with UNICEF Innovation Node as part of CCA MDes capstone, focusing on child safety, accessibility, and independence and defining opportunity areas for AR navigation. • Designed and prototyped an AR navigation system for children, iterating UI/UX based on usability tests with 20+ parents and kids. • Led refinement cycles that improved clarity, engagement, and perceived safety of the AR solution based on test insights. • Presented a case study and live demo to 50+ UNICEF partners, faculty, and peers, with outcomes slated for inclusion in an upcoming UNICEF knowledge product. ### Product Designer @ Litespace Jan 2023 – Jan 2024 | Toronto, Ontario, Canada • Led design of a Stripe-integrated billing dashboard for a B2B SaaS product and increased plan upgrades by 23%. • Led design and launch of a Coffee Chat feature that achieved 63% user adoption in the first month, generated 200+ auto-matched chats, and sustained weekly participation. • Co-developed and maintained a scalable design system to standardize components, patterns, and accessibility for consistent UX. • Shipped features, including Community Hub and Remote Availability, that drove user engagement and operational efficiency and supported the company’s valuation increase to $4.5M. ### Product Designer @ NFTY Jigs Jan 2021 – Jan 2022 | United States • Co-developed the MVP of a blockchain gaming platform and marketplace that processed 3.1M+ transactions. • Designed color systems for NFT assets that were used in 625K+ minted tokens. • Designed in-game information pages to improve player comprehension, resulting in a 10% increase in user retention rate within the first month. • Designed HandCash-integrated gifting feature enabling instant NFT transfers between players. ### Product Designer @ BC & Alberta Guide Dogs Jan 2020 – Jan 2020 | Vancouver, British Columbia, Canada • Conducted user research and developed storyboards to translate client psychology and requirements into actionable design concepts, streamlining communication with project stakeholders. • Built internal registration tools with JavaScript, streamlining the third-party event registration process and reducing staff, volunteer, and sponsor registration time by over 50%, improving operational efficiency. • Delivered branding and visual design strategies that supported outreach to younger donors and expanded the organization’s market presence. ## Education ### Master of Design in Interaction Design in Human Computer Interaction California College of the Arts ### Interactive Arts and Technology Bsc in Human Computer Interaction SFU School of Interactive Arts & Technology ### UX/UI Design Certificate Designlab ## Contact & Social - LinkedIn: https://linkedin.com/in/chang-mou - Portfolio: https://www.chang-mou.com/ - Portfolio: https://www.chang-mou.com --- Source: https://flows.cv/changmou JSON Resume: https://flows.cv/changmou/resume.json Last updated: 2026-04-17