• Led technical operations for a campus-wide hackathon at Cal State East Bay

• Built and deployed automated attendee check-in system integrated with Devpost and Vercel

• Managed HackHayward website end-to-end from development to deployment

• Coordinated planning and documentation across teams to deliver event on schedule

• Gathered and documented user and business requirements for AI adoption initiatives across campus

• Created stakeholder-ready decks and written briefs synthesizing insights into decisions, risks, and success metrics

• Coordinated across campus units to improve AI enablement materials through continuous feedback loops

• Support 100+ users weekly diagnosing needs and surfacing recurring pain points and usage patterns

• Track engagement trends in Excel; propose workflow improvements to reduce repeat cases

• Led outreach initiatives that increased student engagement by 35%

• Standardized administrative workflows improving data accuracy across scheduling and reporting

• Led digitization efforts reducing redundant steps by 40% and improving turnaround time by 35%