# Charleen W.

> SWE @ Pylon

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/charleen

## Work Experience
### Software Engineer @ Pylon
Jan 2025 – Present
fullstack work building out AI features, AI Agents

### Founding Engineer @ Arphie
Jan 2024 – Jan 2025
Contributed to the overall development and scaling of the core product architecture, starting from a POC to an enterprise platform. Flexed software work across the whole stack from frontend, to deployment automation, to AI prompt engineering. 

Notable items:
- Stood up a slack integration for interacting with the platform.
- Built out an alerts system to handle sending notifications to users' emails and slack.
- Developed features that manipulate and read data from excel and word docs.

### Software Engineer IV, SRE @ Samsara
Jan 2020 – Jan 2023 | San Francisco, California, United States
Team lead 
- Led quarterly planning and implementing team mechanisms

Incident Response
- Designed and developed an internal slack bot that engineers and support teams use to track outage resolution. 
- Re-designed the SLO platform around user interactions which led to a broader coverage over customer impact. 
- Built dev-tools to automate on-call mitigation such as service and database scaling tools.

Databases 
- Productionized blue green deployment to migrate databases as a result of the EoL of Aurora 1.

Terraform
- Scoped and rolled out Terraform version upgrades.
- Made UI improvements to the deployment workflow to prevent errors and misuse.

Other:
- Anime and Boba club president!

### Assets Full Stack Intern @ Samsara, Inc
Jan 2019 – Jan 2019 | San Francisco Bay Area
Developed features for the Samsara platform using React, Typescript, GraphQL.
Updated and standardized a utilization report to reflect asset usage in a user friendly way.
Created a centralized engine diagnostics report for customers to gain insight into engine data and spot problems before they occur.
Engaged in customer on-site visits and customer calls to gain insight on customer needs and usage of features.

### Intern @ Better Off Brunching
Jan 2019 – Jan 2019 | Greater New York City Area
NYC startup to help recent graduates and professional individuals find new social communities.
Worked on creating new website designs and improving performance.

### Teacher @ MIT China Educational Technology Initiative (Yuan Ze University, Taiwan and THEi, Hong Kong)
Jan 2018 – Jan 2018
Taught web development, python, and product design to classes of 50-100 students from both high school and college.

### Student Researcher @ MIT Computer Science and Artificial Intelligence Laboratory (CSAIL)
Jan 2017 – Jan 2017
Natural Language Processing, Machine Learning, Web Development
Perform experiments to collect data using an eye tracker.
Develop a web app that predicts the user's native language through text.

### Lead Artist, Game Designer @ 12FIFTEENstudios
Jan 2015 – Jan 2016
Start up, independent game design studio created with friends from USC program. Collaborated on game art, level design, and other tasks for the development of games.


## Education
### Bachelor of Science (B.S.) in Computer Science
Massachusetts Institute of Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/charleenw
- Website: https://charleenwang.github.io/

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Source: https://flows.cv/charleen
JSON Resume: https://flows.cv/charleen/resume.json
Last updated: 2026-04-05