# Charlene Zhong > Software development engineer 2 at Amazon Rufus Agentic Advertising Location: San Francisco Bay Area, United States Profile: https://flows.cv/charlene I thrive on the excitement of mastering new technologies and channeling that enthusiasm into crafting inventive and impactful software solutions that address real-world challenges. Education & Background: Armed with a Master's degree in Computer Science and a Bachelor's degree in Engineering, I possess extensive programming proficiency across multiple languages, including Python, Java, PHP, and C++. Skills Snapshot: In addition to my academic achievements, my practical experience from both professional roles and academic projects has honed my skills in designing and developing dynamic web applications. I'm adept in utilizing an array of technologies and frameworks, including AWS, Spring MVC/Boot/Cloud, Spring Framework, MySQL, MongoDB, Redis, Docker, Django, Git, Virtual Machine, Cuckoo, K8s In essence, I'm driven by a curiosity that constantly propels me to expand my skill set and embrace innovative solutions in the ever-evolving landscape of technology. ## Work Experience ### Software Development Engineer 2 at Amazon Advertising @ Amazon Jan 2021 – Present | Sunnyvale, California, United States Amazon Advertising 05/2022 - present Follow button integration on Amazon mobile and desktop websites - Designed, implemented, and maintained follow button features, enhancing user engagement. - Utilized AWS services including Glue, SQS, Lambda, DynamoDB, EC2, S3, VPC and more. Follow Timeline Integration - Led Follow Timeline Integration, encompassing feature design, implementation, and testing. - Enabled brand posts integration into the timeline, allowing customers to access the latest updates, live streams, and shoppable content under the "Me" tab. - Implemented content notification through CAST and Amazon API, streamlining content rendering and distribution. - Played a key role in the community shopping Shared Architecture, enhancing content updates through effective event-driven communication. Amazon Alexa 07/2021 - 05/2022 AVS (Alexa Voice Service) Integration for AWS IoT - Enabled Alexa functionality on low-cost micro-controllers for smart devices. - Developed simplified AVS API and Alexa IoT Service (AIA) API for resource-constrained devices. Alexa built-in release on Facebook Portal and Lenovo Tablet - Created unique Alexa experiences, integrating customized features and partner software. ## Education ### Master's degree in Science in Computer Science Georgia Institute of Technology Jan 2019 – Jan 2021 ## Contact & Social - LinkedIn: https://linkedin.com/in/charlene-zhong-b09757a2 --- Source: https://flows.cv/charlene JSON Resume: https://flows.cv/charlene/resume.json Last updated: 2026-03-22