# Charlene Nuval > Lead Product Designer | Feng Shui Aficionado 🪷 Location: San Francisco, California, United States Profile: https://flows.cv/charlenenuval "What we are looking for is what is looking." Places you can find me: Product Design Portfolio: https://www.charlenenuval.com Meow & Moof: https://www.youtube.com/@meowmoof Pinkcap Design: https://www.youtube.com/@pinkcapdesign ## Work Experience ### Lead Product Designer @ Blue Pegasus Jan 2024 – Jan 2025 • Led design and product innovation for top-tier SaaS tools • Enhanced customer onboarding & experience to be engaging, intuitive, and effective • Promoted product-led growth through data-driven decisions, collaborating with customers for input on product and design strategies • Developed time-saving tools for POD sellers and small businesses at Blue Pegasus ### Lead UX Product Designer @ 7X7 Experience, Inc Jan 2023 – Jan 2024 | Remote • Develop and implement design research strategy from planning, subject outreach, to conducting user studies • Provide leadership and guidance to design team - leading by doing, acting as a sound board, and providing recommendations • Present key user insights to stakeholders with actionable solutions • Apply user insights to user experience to create high-converting design solutions ### Product Designer @ Google Jan 2021 – Jan 2023 | at Left Field Labs • Concept and design new features for the Google events platform following Google Material and Marketing Web Standards • Collaborate and present designs to key stakeholders including engineering, product, and Google teams • Improve existing Google events platform with design updates ### UX Design Consultant - Growth @ Elizabeth Mott Jan 2020 – Jan 2021 | Remote • Led strategic design initiatives across various Elizabeth Mott sub-brands • Audited homepage, product, and checkout pages for usability and conversion for sub-brand Hanalei cosmetics • Optimized key e-commerce pages for conversion incorporating a simplified mobile experience and reduced page load • Spearheaded design strategy and built information architecture, user flows, and prototypes for sub-brand Prop. 65 List ### UX Content Designer @ Intuit Jan 2018 – Jan 2020 | via Robert Half • Concepted, edited, and delivered content for QuickBooks Online products across platforms including web, tools, and social campaigns • Partnered with visual designers, product, and marketing teams to build delightful user experiences • Solved tough problems with user-centric design through customer journey mapping, concept testing, and iteration ### UX Design & Research Consultant @ 7X7 Experience, Inc Jan 2018 – Jan 2019 | San Francisco Bay Area •Applied research findings to improve 7x7 Experience’s website design with the goal of removing user friction during registration and increasing conversion •Conducted user research including: • Recruiting and outreach for subjects • In person interviews with rideshare drivers (7x7’s main customer) • Usability tests • Creating and administering surveys •Tested prototype with drivers and designed iterations based on user feedback ### Product Designer @ Badge List Jan 2018 – Jan 2019 | San Francisco Bay Area •Audited current user flows and provided recommendations to improve the user experience •Refreshed Badge List group pages using Material design system components •Curated competitive analysis and implemented design best practices to redesign •Streamlined group page user flow with updated design ### Instructional Associate, User Experience Design @ General Assembly San Francisco Jan 2018 – Jan 2018 • Collaborated with User Experience Design Instructors to plan and facilitate classroom activities • Mentored and teached students on user experience design principles and technical skills • Fostered a creative learning environment for students ### Senior Product Design Consultant @ Oakland Digital Arts & Literacy Center (ODALC) Jan 2018 – Jan 2018 | Oakland, CA • Led Product Strategy for application/room reservation process for nonprofits • Conducted user interviews and usability tests which informed design decisions • Led team of 2 UX Designers and ensured the project was on schedule • Delivered wireframes, interactive prototype, and presentation to client • Co-facilitated #OaklandCommunityPlace Design Thinking Event hosted at Google.org. Oakland Digital team gathered feedback from 40 nonprofits ### Copywriter & Marketer - Freelance @ Elizabeth Mott LLC Jan 2016 – Jan 2018 | Remote Elizabeth Mott is an indie beauty company with a focus on high quality, cruelty-free cosmetics. • Designed and launched new product campaign leading to 30% conversion rate • Create product descriptions and copy for email campaigns • Manage email platforms including Mail Chimp and Constant Contact ### Learning & Development Specialist II @ Gilead Sciences Jan 2016 – Jan 2017 • Designed trainer toolkit website and collaborated with developer on requirements (5-month project) • Project lead for Trainer Experience Focus Group. Collaboration resulted in various trainer resources that were developed and launched • Designed and published learning resources such as job aids, work instructions, and e- learnings. ### Training Specialist @ AmerisourceBergen Jan 2015 – Jan 2016 ### Training Coordinator @ AmerisourceBergen Jan 2009 – Jan 2015 ### Reimbursement Counselor @ AmerisourceBergen Jan 2008 – Jan 2009 | San Bruno, CA ### Skills Trainer @ Families First Jan 2006 – Jan 2008 ### Research Intern @ UC Davis Center for Child and Family Studies Jan 2006 – Jan 2006 | Davis, CA ## Education ### Bachelor of Arts (B.A.) in Psychology & Communications University of California, Davis ### User Experience Design Immersive (UXDI) General Assembly ### Certificate in Front End Web Development General Assembly ### Certificate in Product Management General Assembly ### Certificate in Marketing UC Berkeley Extension ## Contact & Social - LinkedIn: https://linkedin.com/in/charlenenuval - Portfolio: https://www.youtube.com/channel/UCaaxiqwfKdxSEYtLHxu_DWA - Portfolio: https://www.youtube.com/channel/UC5baTYYFOKI_fV7tOMgQtKQ - Portfolio: https://www.charlenenuval.com --- Source: https://flows.cv/charlenenuval JSON Resume: https://flows.cv/charlenenuval/resume.json Last updated: 2026-04-13