# Charlene Young

> Senior Software Engineer at FreeWill

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/charleneyoung

## Work Experience
### Senior Software Engineer @ FreeWill
Jan 2025 – Present

### Software Engineer @ FreeWill
Jan 2022 – Jan 2025

### Customer Support Representative - Dornsife Technology Services @ USC Dornsife College of Letters, Arts and Sciences
Jan 2019 – Jan 2022 | Los Angeles, California, United States
• Assisted end users at front desk and through phone, providing technical support and creating and updating accurate help desk tickets
• Helped maintain and update computers and set up and deploy loaner devices and accessories

### Course Grader @ USC Viterbi School of Engineering
Jan 2021 – Jan 2021 | Los Angeles, California, United States
• Graded programming assignments in Java and C/C++ for CSCI 455 - Introduction to Programming Systems Design

### Full Stack Engineer Intern @ Machine Analytics
Jan 2021 – Jan 2021
• Redesigned and revamped pages of a web application that monitors machines in an industrial setting
• Developed new components with React, Bootstrap, Plotly, and the Canvas API and integrated them with DynamoDB and Amazon S3
• Implemented serverless backend features with AWS Lambda functions and Amazon API gateways

### Blockchain Research Intern @ Dreamtek Industries
Jan 2020 – Jan 2020 | Los Angeles, California, United States
• Led a team that researched blockchain mechanics for the CryptoKitties Ethereum game, developed a social network model from blockchain data using Python and Spark GraphFrames, and analyzed the model for patterns using Spark and the Gephi visualization tool
• Enhanced, tested, and debugged the graph construction and blockchain scraping code
• Scraped 100,000 blocks from the Ethereum blockchain using Web3.py and a Python web crawler
• Designed and deployed a MongoDB Atlas cloud database for storing the raw transaction data and used PyMongo to integrate the database with the Python codebase


## Education
### Master of Science - MS in Computer Science
University of Southern California

### Postbaccalaureate Studies in Computer Science
San José State University

### Bachelor of Science - BS in Human Biology
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/charlene-young-9597191b6

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Source: https://flows.cv/charleneyoung
JSON Resume: https://flows.cv/charleneyoung/resume.json
Last updated: 2026-03-31