# Charles Haitkin

> Senior Product Designer @ Postman | Ex-Lyft, SoFi

Location: San Francisco, California, United States
Profile: https://flows.cv/charleshaitkin

I build products that help people lead better lives.

See my work and say hi at: http://charleshaitkin.com/

## Work Experience
### Senior Product Designer @ Postman
Jan 2024 – Present | San Francisco Bay Area
Designer for the Postman Observability team.

### Product Designer @ Meta @ TEKsystems
Jan 2023 – Jan 2023 | San Francisco Bay Area
Supporting the Creation team on the Facebook app.

### Product Designer @ Lyft
Jan 2021 – Jan 2022 | San Francisco Bay Area
- Product designer on Memberships team focused primarily on member acquisition and funnel optimization. 
- Worked on projects surrounding major partnerships with companies such as Tinder and Chase Bank.

### Senior Product Designer @ SoFi
Jan 2019 – Jan 2021 | San Francisco Bay Area
- Designer on SoFi's personal finance management tool, Relay. 
- Designed digital products aimed at helping SoFi members improve their financial health and stay informed about their money.

### Product Designer @ Houzz
Jan 2019 – Jan 2019 | Palo Alto, California
- Owned design process from end to end for multiple Houzz products.
- Worked cross-functionally with product and engineering to create delightful experiences.
- Drove growth for multiple metrics.

### Product Designer @ Varo Money Inc.
Jan 2016 – Jan 2019 | San Francisco Bay Area
- Responsible for creating visual designs, patterns, and style guides in addition to wireframes.
- Producing app screens based on guidelines and frameworks.
- Defining interactions and transitions for building interactive prototypes.
- Implementing existing design patterns, developing new ones, and assisting in the design of web pages and other non-app elements

### UX Consultant via General Assembly @ Unity Technologies
Jan 2016 – Jan 2016 | San Francisco Bay Area
- Contracted through General Assembly to perform user research.
- Gathered user data by surveying users and interviewing community members.
- Delivered in-depth user personas complete with suggestions on how best to engage the users they represented.

### UX Designer @ General Assembly
Jan 2015 – Jan 2016 | San Francisco Bay Area
Completed General Assembly's full-time 10 week UX Design Immersive. Worked on projects focused on user research, information architecture, rapid prototyping, and UI design.

### Community Manager @ Gaea Mobile
Jan 2015 – Jan 2015 | Santa Clara, California
- Owned all social media platforms pertaining to Gaea Mobile and the games they publish.
- Responsible for conducting press demos of new and upcoming products.
- Responsible for gathering and organizing community feedback for the development team.
- Spear-headed the planning and execution of social media campaigns to drive engagement and growth.

### Community Management Specialist @ Perfect World Entertainment, Inc.
Jan 2014 – Jan 2015 | Redwood Shores
- Assigned to the Award-winning online game Neverwinter.
- Owner of Neverwinter’s social media accounts.
- Planned and executed social media contests and promotions to drive engagement and growth on those channels.
- Utilized third party social tools such as TweetDeck, bit.ly, and Google Analytics to accurately track and analyze the effectiveness of social media initiatives.
- Produced, curated, and edited blog content for Neverwinter.
- Managed Neverwinter's forum moderation team.
- Nominated as Community Manager of the Year for the 2014 Guild Launch “Dragon Slayer Awards”
- Responsible for gathering and organizing community feedback for the development team.
- Regularly collaborated with the Product and Marketing teams to improve brand recognition, player registration rate, player login rate, and player retention.

### QA Assistant Lead @ Perfect World Entertainment, Inc.
Jan 2011 – Jan 2014 | Redwood Shores, CA
- Successfully planned and executed game-related community events.
- Monitored multiple games’ forums as a forum administrator.
- Wrote Python-based scripts for the purpose of automating testing procedures.

### Story Consultant @ City View Media, Inc.
Jan 2011 – Jan 2014
- Assisted in the development of feature-length screenplays.
- Provided notes on scripts and story treatments.

### Research Assistant @ UC Santa Cruz Psychology Department
Jan 2011 – Jan 2011 | Santa Cruz, California
- Assisted with data analysis on graduate-level psychology research.
- Presented findings at weekly research meetings.
- Gave feedback on the direction of the research being done.


## Education
### Bachelor's in Anthropology, Psychology
University of California, Santa Cruz

### User Experience Design Immersive
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/chaitkin
- Website: http://charleshaitkin.com/

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Source: https://flows.cv/charleshaitkin
JSON Resume: https://flows.cv/charleshaitkin/resume.json
Last updated: 2026-02-23