# Charles Sun

> Senior Software QA Engineer

Location: Los Angeles, California, United States
Profile: https://flows.cv/charlessun

## Work Experience
### Senior Software Quality Assurance Engineer @ Zefr
Jan 2024 – Present | Marina del Rey, California, United States

### Senior Software QA Engineer @ Slingshot Aerospace
Jan 2022 – Jan 2023
-Implemented CI/CD pipelines with Playwright (TypeScript) for automated UI and API tests
-Developed performance tests with K6 tool and analyzed results
-Conducted root-cause analyses, prioritized bug fixes, and delivered comprehensive testing reports

### QA Automation Engineer II @ ConsumerTrack, Inc.
Jan 2020 – Jan 2022 | El Segundo, California, United States
-Developed automated tests for validating packet data 
-Migrated Codeception automated tests to Autify testing tool

### Engineer III - Quality @ Ticketmaster
Jan 2020 – Jan 2020 | West Hollywood, California, United States
-Validated new data sources within one week of COVID-19 shutdown, enabling prompt launch of Refund/Credit report for refund tracking during the pandemic
-Collaborated with developers to streamline build deployment in GitLab CI/CD, reducing build time from 45 to 15 minutes
-Integrated automated tests into CI/CD pipeline with Cucumber JVM and selenium using AWS containerized Selenium grid
-Orchestrated production releases, managed configuration changes, and maintained release change logs

### Engineer II - Quality @ Ticketmaster
Jan 2017 – Jan 2020 | Hollywood
-Managed Belarusian offshore team for B2B Mobile app
-Developed and maintained automated mobile tests using Jest and Appium
-Configured physical iOS and Android devices in GitLab CI/CD
-Coordinated new version releases and hotfixes, obtaining approval from multiple markets including US, UK, Canada, Netherlands, and Germany

### IT Test Specialist III @ The Aerospace Corporation
Jan 2016 – Jan 2017 | El Segundo
-Lead QA across multiple projects focused in workflows and business processes
-Developed and maintained automated regression tests with JVM/Cucumber
-Tested JS front and back end REST services

### QA Engineer @ Ticketmaster
Jan 2015 – Jan 2016 | 7060 Hollywood Boulevard, Hollywood, CA 90028
-Manual and automation testing for metrics reporting web application
-Developed automated functional and regression tests using Java/Cucumber
-Deploying and clearing QA builds after smoke/sanity/regression testing
-Story and bug tracking via Jira
-Front-end and back-end testing and analysis

### Quality Assurance Analyst @ SQAsquared
Jan 2014 – Jan 2016 | Tustin


## Education
### Bachelor of Science (B.S.) in Business Administration in Computer Information Systems
California State Polytechnic University-Pomona
Jan 2011 – Jan 2014


## Contact & Social
- LinkedIn: https://linkedin.com/in/charlesbsun

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Source: https://flows.cv/charlessun
JSON Resume: https://flows.cv/charlessun/resume.json
Last updated: 2026-03-22