Hired as part of a dedicated web accessibility team for Amazon QuickSight, a business intelligence solution with 100,000+ customers including the NFL, Siemens, and Volvo. Our efforts secured a successful WCAG 2.1 (level AA) conformance report from third-party auditors. Some of my achievements and responsibilities included:
•Resolved key issues raised by external accessibility auditors, This ranged from simpler tasks like providing proper ARIA attributes to more complex projects such as building a focus management framework to improve keyboard navigation
•I independently conducted 3 accessibility audits and led the remediation by documenting the gaps, coordinating development with product owners, and implementing the necessary fixes
•Refactored/added React components in QuickSight's design system, which often involved working with custom widgets that were much more complex and feature-rich than the example implementations provided by the ARIA Authoring Practices Guide (APG). In addition to ensuring their compliance with WCAG, I reduced the risk of regressions and saved development time by simplifying their APIs, refining TypeScript typings, and automating error-prone tasks
•Ensured the longevity of our accessibility work by focusing on systematic improvements. I authored documentation regarding best practices, pitfalls in official specs and the design system, and suggestions for future improvement. I also added new utilities, proposed infrastructure upgrades, and increased test coverage