# Charlie Darby > Software Support Engineer Location: New York, New York, United States Profile: https://flows.cv/charliedarby ## Work Experience ### Software Support Engineer @ MetTel Jan 2023 – Present | New York, New York, United States - Helped create and establish guidelines for first On-Call structure for Bruin Application - Discovered and designed solutions to errors and bugs found within the applications ranging from UI, api calls, SQL stored procedures, edge cases, and much more - Operated in a monthly sprint format, tracking story points from a months worth of user tickets. - Learned how to support across a wide range of applications from SQL, Outsystems, Java, Grafana, Dagster, Flink. ### Platform Engineer @ Cadilus Inc. (Acquired by E78 Partners) Jan 2021 – Jan 2023 - Designed, created, and maintained ETL systems providing financial analysis for clients through agile DevOps Programmed Python REST APIs to pull data from several CRMs such as Salesforce, Zoho, and iSolved - Developed interactive dashboards for clients to customize how they view their financial data and update in real time using React, JavaScript, Tableau, and PowerBI - Named lead for an internal project to create universal front end environment for financial data viewing, editing, and updating - Created data visualization tools including heat maps, choropleth charts, forecasting models, etc on the front end dashboard using D3, Nivo, and custom built graphs - Became proficient in SQL, MySQL, PostgreSQL as a part of managing data tables and providing the correct data for clients ### Founding Member @ PlusOne Jan 2019 – Jan 2022 | Baltimore, Maryland Area Part of a team that created a start up app that organizes and simplifies the process of pickup sports. Have been in charge of running campaigns to generate interest and users leading up to launch. Have successfully raised our awareness on college campuses (most specifically Duke) on our way to a college centric launch. Initially started as a tester but was brought on full time as a Co-Founder. Awarded $4,000 in seed funding from MIT's Sandbox Innovation Fund. Currently part of the Fall Cohort for 2018. Won a second round of funding of $2500 from the University fo Richmond. ### QA Specialist @ R2integrated Jan 2019 – Jan 2019 | Baltimore, Maryland Area I spent the summer working in the QA department at r2integrated at their downtown Baltimore offices. I became very comfortable using teamwork platforms such as slack and jira. During my time there, I was able to learn how to sort through jira tickets and properly find and edit bugs on website softwares such as drupal and wordpress. ### Content Writer @ TBT: The Basketball Tournament Jan 2019 – Jan 2019 I was able to research and write feature stories on some of the players and General Managers that participated in 2019's The Basketball Tournament. I was able to hone in my interviewing skills and work on my researching ability. The latter half of the internship allowed me to travel to Syracuse, NY and cover the event in person where I had to search out content in person. It was a great experience for this summer and it allowed me to follow a passion of mine. ### Intern @ Nichols Contracting Inc. Jan 2018 – Jan 2018 | Silver Springs, MD A month long internship working directly with the CEO. Called surrounding building companies and acquired estimates to compile bids. Read through contracts and selected important data for bid folders. Helped transfer data to a new operating system. Assisted with the organization of contracts and data folders. ### Maintenance @ School of the Cathedral Jan 2017 – Jan 2017 | Baltimore, Maryland Area Maintained the campus grounds for an entire summer. Learned how to used power tools and repair light fixtures. Also fine tuned painting skills. ### Visiting Scholar @ Stifel Financial Corp. Jan 2017 – Jan 2017 Two week long Senior Encounter. Spent 1-2 days on each level of the entire company. Received basic knowledge of the Trading, Research, Data Analysis, and Management departments. ## Education ### Bachelor of Arts - BA in Computer Science Bucknell University Jan 2017 – Jan 2021 ### Marketing The London School of Economics and Political Science (LSE) Jan 2018 – Jan 2018 ### High School Diploma Gilman School Jan 2009 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/charlie-darby-919522177 --- Source: https://flows.cv/charliedarby JSON Resume: https://flows.cv/charliedarby/resume.json Last updated: 2026-03-23