# Charlie Hufnagel

> Platform Architect, AI Infrastructure & Observability at RealPage

Location: Philadelphia, Pennsylvania, United States
Profile: https://flows.cv/charliehufnagel

Senior Software Engineer with a passion for robust and resilient systems. I've contributed to both rapidly scaling startups and large companies that prioritize a bias for action. My expertise lies in scaling products across multiple cloud providers through automation and infrastructure as code. I provide technical leadership for globally distributed teams and guide complex projects with multiple stakeholders. Proficient in modern Python and Node.js development and their ecosystems, with extensive hands-on work in Kubernetes and container orchestration technologies.

Always eager to learn something new! Currently following emerging technologies from the Cloud Native Computing Foundation and open source communities.

## Work Experience
### Senior Software Engineer, Platform & Observability @ RealPage Inc.
Jan 2022 – Present | Philadelphia, Pennsylvania, United States
Lead the design and scaling of distributed systems operating across multiple cloud providers using Python- and Terraform-based automation. Currently directing a team of 7 engineers on a greenfield retrieval-augmented generation platform for internal reporting – built with Python, FastAPI, PyTorch, and Node.js, deployed across multiple Kubernetes clusters managed through Rancher. Provide technical direction for globally distributed site reliability engineering teams, spearheading the migration from legacy on-premises infrastructure to cloud-native solutions. Drive adoption of OpenTelemetry across developer teams, establishing standardized monitoring practices via the Elastic and Prometheus ecosystems. Architect and execute zero-downtime infrastructure upgrades for high-volume, mission-critical services.

### Software Engineer, Asia-Pacific Lead @ STRATIS IoT
Jan 2019 – Jan 2022 | Philadelphia, Pennsylvania
Lead technical architecture for a high-performance IoT platform serving a major Japanese telecom provider, built on Golang, Python, Kafka, and GRPC. Direct multi-region AWS infrastructure deployment across Kubernetes clusters to ensure high availability. Serve as primary technical liaison between Japan-based development teams and STRATIS while leading a team of 5 engineers. Drive adoption of site reliability engineering practices and standardized instrumentation across the organization. Architect monitoring and alerting systems using Elasticsearch, PagerDuty, Prometheus, and Sentry to support hundreds of thousands of IoT devices. Execute zero-downtime migration of production and lower environments to new Kubernetes clusters. Spearhead infrastructure-as-code initiatives using Terraform, Packer, and Python automation.

### Event Coordinator @ Chicago Costume
Jan 2016 – Jan 2018
Manage a costume shop road show at comic book conventions around the United States.

### Ski Instructor @ Park City
Jan 2015 – Jan 2016 | Park City, UT
Taught small groups of beginner- to intermediate-level children ages 3-14 how to ski and be safe on the mountain

### Data Engineer @ Education Elements
Jan 2012 – Jan 2014 | San Carlos, CA
Lead data analytics initiatives to measure student performance and user engagement metrics. Drive data-driven product roadmap decisions through SQL, Python, and MongoDB analysis of large datasets. Design and document APIs for seamless partner integration of student data. Provide technical direction to design teams for data visualization while managing client and software partner relationships. Lead a team of quality assurance testers, establishing systematic testing processes using JIRA and TestLink for new integrations.

### TaskRabbit @ TaskRabbit
Jan 2012 – Jan 2012
Performed a wide variety of tasks ranging from web design to IKEA furniture assembly to web design for TaskRabbit customers in the Bay Area

### Social Media Intern @ Asia Society
Jan 2011 – Jan 2012 | 500 Washington Street #350, San Francisco, CA 94111
Managed Bay Area social media presence through blogging, Facebook, Google Analytics & Twitter
Assisted with planning, promotion, and staffing for Asia Society events
Photographed, filmed, and edited footage of Asia Society events

### Winter Term Education Intern @ Japan Society
Jan 2010 – Jan 2011 | 333 E 47th Street, New York, NY 10017
Wrote informational articles for the Education Department's Drupal-based website
Used Photoshop and InDesign to create promotional material for events
Contributed to Japan Society's social media presence
Assisted in researching and writing grant proposals


## Education
### BA in History, East Asian Studies
Oberlin College
Jan 2008 – Jan 2011

### Computer Software Engineering
Hack Reactor
Jan 2018 – Jan 2018

### Japanese in Political Science
Kansai Gaidai University
Jan 2009 – Jan 2010

### Data Science in Python, scikit-learn
General Assembly
Jan 2013 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/charliehufnagel

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Source: https://flows.cv/charliehufnagel
JSON Resume: https://flows.cv/charliehufnagel/resume.json
Last updated: 2026-03-22