# Charlotte Taylor > Backend Software Engineer Location: Asbury Park, New Jersey, United States Profile: https://flows.cv/charlottetaylor Detail-oriented and results-driven backend Software Engineer with over 5 years of experience designing, building, and scaling enterprise-level microservices and cloud-based infrastructure. Expertise in leading complex projects, mentoring teams, and solving infrastructure challenges related to scalability, performance, and reliability. Proven track record of driving cost savings and improving developer experiences by modernizing tooling, optimizing workflows, and building scalable systems. Adept in leveraging technologies like Go, AWS, GCP, Kubernetes, and Docker, with a strong focus on automation, continuous integration, and security. ## Work Experience ### Software Engineer @ LTK Jan 2025 – Present ### Member of Technical Staff III @ VMware Carbon Black Jan 2021 – Jan 2025 - Performed a key migration from AWS to GCP, saving the company ~$50 million per year and streamlining data pipelines with Kafka. - Designed and developed data processing microservices in Go, utilizing AWS Kinesis and Kafka to handle 4 million events per second (~2 GB/sec), directly contributing to scalability and performance improvements. - Owned the productionalization of Carbon Black's Device Control offering, enhancing security for customers by providing REST API for blocking/unblocking external device access. - Owned and led the deactivation of both a decommissioned API as well as an outdated event message schema, coordinating with product and customer teams to ensure zero downtime or customer impact. Developed automated migration tooling and executed thorough end-to-end testing suites to validate the process and ensure smooth transition. - Spearheaded the migration of observability tools, significantly reducing monitoring costs and enhancing system reliability. - Onboarded multiple services to be FedRAMP compliant, ensuring regulatory compliance and securing sensitive data for customers. - Developed a REST API and cron-based ETL jobs leveraging DynamoDB and AWS RDS to maintain state for customer configurations and event-driven data pipelines. - Designed and implemented CI/CD pipelines in GitLab using Docker and Bash, driving efficiency and reducing manual intervention in deployment processes. - Led the technical and cultural onboarding of a global team of 8 engineers across 3 time zones, mentoring them in service ownership, incident management, and operational best practices. ### Software Engineer @ VMware Carbon Black Jan 2019 – Jan 2021 | Boulder, Colorado Built, delivered and maintained enterprise-level productionalized microservices as part of Carbon Black Cloud, VMware's cloud-based endpoint protection platform. Technologies used: Kubernetes, Docker, Helm, GoLang, Bash, Yaml, Terraform, Kinesis, S3, IAM, PostgreSQL, Aurora, DynamoDB, GitlabCI, Wavefront, SignalFX, JIRA - Provided technical mentoring and onboarding to 2 associate engineers - Enabled Customers to collect and leverage their data collected by Carbon Black through implementation of an end-to-end data pipeline-centric microservice, the CBC Event Forwarder - Developed Carbon Black's Device Control offering, allowing customers to receive events regarding external device activity, block access to external devices, and allow external devices - Led and owned production deployments of entire Carbon Black Cloud backend to all of Europe and Asia - Owned the implementation of an extensive integration testing suite as a part of a CI/CD pipeline running in Gitlab using Docker-Compose, Bash - Improved developer experience by spearheading a solution to CI runner conflicts by leveraging Docker bridge networking, conditionally binding to host ports, container namespacing, and implementing a service to dynamically create cron-based nightly Gitlab CI pipelines to run additional cleanup. - Owned, maintained, contributed to, and deployed legacy product, PSC Gateway, Carbon Black's internal reverse proxy service for managing traffic into and out of and within the VPC - Led technical phone screenings and on-site interviews for over 20 candidates, resulting in 8 hires Improved workplace culture and relationships through iterations of a technical book club, leading discussion around "Tribal Leadership" ### Software Engineer @ CA Technologies Jan 2018 – Jan 2019 | Boulder, Colorado Worked with multiple cross-site teams to build, deploy, and maintain microservices as part of Prism, a Business Intelligence data pipeline for SaaS and On-Prem products Technologies used: Kafka, Kubernetes, Clojure, TypeScript, PostgreSQL, Rails, Docker, Prometheus, CircleCI -Enabled CA to make data-driven decision through implementation of an end-to-end big data telemetry system using Kafka, Kafka Connect, AWS S3, TypeScript, Clojure, Ruby, and Lua -Spearheaded the development of a Cron-based system for maintaining database schema compatibility with AWS Glue for making data easily queriable by AWS Athena -Built CI/CD pipelines with CircleCI and TravisCI into a custom Kubernetes platform running on AWS EC2 hosting various containerized services for the Custom Services Group at CA -Developed a Clojure API with React.js UI to manage API Keys and CA service accounts for services connecting to the various APIs within the Prism telemetry system -Eased company-wide pain points around opening CA Support tickets through implementation of a single sign-on OAuth authentication service -Reduced number of vulnerabilities in Docker images using weekly Twistlock scans ### Associate Software Engineer @ CA Technologies Jan 2017 – Jan 2018 | Boulder, Colorado ### Server and Wine Professional @ Brasserie Ten Ten Jan 2016 – Jan 2016 | Boulder, CO • Ensured customer retention and satisfaction through maintaining a personable demeanor and remainaing knowledgeable on both food and drink menus • Responsible for knowing brewing and fermentation processes for wines and beers as well as knowing the vintage, vintner and varietal of all the wines on the menu • maintained knowledge through a number of assessments and quizzes • Also trained as a hostess, expeditor, busser ### Sales Associate @ Urban Outfitters Jan 2015 – Jan 2016 | Boulder, CO • Retail sales focusing on store standards and customer service • Served as a customer representative • Greeted people in the store to ensure a satisfactory shopping experience • Proficent in cash register use and loss prevention techniques ### Intern @ ESPOUSED EVENTS Jan 2015 – Jan 2015 | Rumson, NJ • Responsible for a number of administrative duties including responding to emails, creating excel sheets with client information, organizing files, placing orders • Stayed on top of collateral trends through a number of social media sites • Responsible for building an arsenal of vendors and venues • Created sample event proposal kits for future client consideration" ### Intern @ WIRED Jan 2015 – Jan 2015 | Greater New York City Area • Researched Southern California start-ups to help grow WIRED Cafe at Comic-Con audience • Compiled list of 30 of companies and their primary contacts over the course of 3 days • Assisted with administrative duties around the office, including preparation for WIRED Cafe at Comic-Con, preparing shipments ### First-Year Mentor @ Dickinson College Jan 2014 – Jan 2015 | Carlisle, PA • Served as a mentor and transition officer for first year students • Worked as a liaison between the student body and the administration • Led interests groups for new student orientation • Met with students throughout their first year to ensure smooth transition ### Brand Ambassador/ Campus Representative @ Serengetee LLC Jan 2014 – Jan 2015 • Promoted sales for the Serengetee brand through fund raisers and other promotion events both on social media platforms and on college campus • Completed final promotion project aimed toward creatively spreading the Serengetee name and promoting values such as global philanthropic service ### Vice President of Event Planning @ Pi Beta Phi Fraternity for Women Jan 2013 – Jan 2014 | Carlisle, PA • Held an office position as Vice President of Event Planning and planned sisterhood events and formal events for over 200 guests, signed contracts, and made payments • Responsible for risk management ### Intern @ WIRED Cafe at Comic-Con Jan 2014 – Jan 2014 | Greater San Diego Area • Supervised RSVP process for 3,000 WIRED Cafe at Comic-Con attendees over the course of three days • Managed shipment of all products and collateral from San Diego to the WIRED offices in NYC, including comprehensive tracking document for ease of use ### Intern @ Career Artist Management Jan 2013 – Jan 2013 • Conducted social media research on Facebook, LinkedIn, Twitter, Instagram and was responsible for reporting social media numbers and becoming proficient in using a number of social media platforms and managing social media presence. • Improved skills with Microsoft Word and Excel • Improved organizational skills through the management of the office and supplies • Assisted with administrative duties and improved public relations within the company ### Retail Sales Representative @ Force Five Watersports Jan 2012 – Jan 2012 | Nantucket, MA • Retail sales focusing on managing inventory and customer service • Served as a customer representative ### Lifeguard @ Cape May Point Beach Patrol Jan 2010 – Jan 2011 | Cape May Point, NJ • Participated in competitions, rescues, and daily fitness tests • Dealt with issues both on and off the beach, answered questions, responded to emergencies • When needed, provided emergency oxygen, AED, first aid, or CPR ## Education ### Bachelor's Degree in Psychology Dickinson College ### Full Stack Web Development Certification in Full Stack Web Development Code Craft School ### Core academic focus on Organizational and Social Psychology The University of Queensland ### UC Santa Barbara ### St. Andrews ## Contact & Social - LinkedIn: https://linkedin.com/in/charlottetaylor7693 --- Source: https://flows.cv/charlottetaylor JSON Resume: https://flows.cv/charlottetaylor/resume.json Last updated: 2026-04-13