Triage errors and bugs reported in different communication channels to improve user and developer experience

Perform thorough code reviews and write documentation in code to build a robust software

Improve the development experience at Indigo by enhancing development tools, test coverage, and code structure

Worked with multiple engineering teams to leverage agronomic tools to increase conversion rate metrics, decrease churn, and decrease account creation cost

Conducted external and internal foundational, conceptual, and usability research to inform Indigo Carbon software products

Created and maintained an analytics and metrics tracking hub using Python and SQL to better understand users and incorporate quantitative data into product insights and decision-making

Processed data from different sources to deliver personalized reports via Datastudio to 200+ farmers

Led technical development of agronomic and sustainability tools via a low-code platform to provide value to farmers and leveraged the tools for user research and testing