I am motivated primarily by my desire to make an impact on humanity. I firmly believe that computers are the best shot we have at uniting and liberating people at a level we can only dream of.
Worked with software development team on reported errors and bugs for newly released software and assisted in deployment of release fixes.
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Provided Tier 1 IT support to non-technical internal users through desk side support services, and resolved escalated issues by serving as a subject-matter expert on a wide range of topics.
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Recruited, trained and supported help desk technicians and representatives.
