# Chase Caynoski

> Software Engineer II at VisualDx

Location: Frederick, Maryland, United States
Profile: https://flows.cv/chasecaynoski

Strong Software Engineering experience using Typescript, React, Mobx. 
Experienced System Administrator with a demonstrated history of working in the higher education industry. Strong information technology professional skilled in PHP, Spring Framework, Scripting, Windows Administration, and Java.

## Work Experience
### Software Engineer II @ VisualDx
Jan 2022 – Present

### Software Engineer II @ Datto, Inc.
Jan 2021 – Jan 2022 | Rochester, New York, United States
Designed and implemented authentication mechanisms using OAuth and OIDC standards for user portals.
Designed and implemented a user import system into new authentication system.
Designed and implemented time since user last MFA system, for use with secure areas of portals.
Investigated and Implemented solutions for issues within legacy systems.
Preformed major version upgrades to critical authentication code bases.
Implemented integrations for 3rd party Professional Services Automation systems to ease customer billing.
Refactored Legacy codebases to improve readability and performance.

### Software Engineer I @ Datto, Inc.
Jan 2020 – Jan 2021 | Rochester, New York, United States
Optimized areas of code where slow downs were occurring.
Designed and implemented projects requested by finance.
Designed and implemented non-opinionated React table library for use in Datto UI.
Designed and implemented tool to show discounts when previewing items in the store.
Upgraded site to use React.
Upgraded site to use Datto UI.
Improved communication with Netsuite team which resulted in several performance improvements
Assisted other members of the team with roadblocks and guided them on how to surpass these in the future.
Designed and implemented system to simplify adding and removing payment methods to the store that are tied to subscriptions.

### Associate Software Engineer @ Datto, Inc.
Jan 2020 – Jan 2020 | Rochester, New York, United States
Joined the store team due to ability to quickly learn and get up to speed.
Worked closely with Netsuite to create a storefront.
Had discussions with team lead about ways to optimize the store.
Developed tool for partners to directly pay for invoices and apply credits without the assistance of billing
Assisted other members of the team with roadblocks and guided them on how to surpass these in the future.
Redesigned the display of our cart to fit upgraded designs.

### Associate Applications Engineer @ Datto, Inc.
Jan 2018 – Jan 2020 | Rochester, New York Area
Was able to begin work in new code bases swiftly and soon became one of the most productive members of the team.
Had active discussions with tech lead and the rest of the team about design and implementation decisions.
Assisted other members of the team with roadblocks and guided them on how to surpass these in the future.
Designed and Developed tools for Datto Technical Support using PHP and Symfony.
Gathered device information critical for a support technician and presented the information within the ticketing system to speed ticket closure.
Created tool using PHP, Symfony, and MySql to gather quality assurance metrics for Support management.
Upgraded existing tools actively used by support to further customization per product and team.
Gathered information from sources such as Zendesk, Zopim, Survey Gizmo, and Jira to present useful information to both Support Management and Business Intelligence teams.
Utilized PHP, Symfony, and Go to create a tool for support technicians to request for assistance using internal slack application.

### Technical Support Expert Level 1 @ Datto, Inc.
Jan 2017 – Jan 2018 | Rochester, New York Area
Troubleshooting issues with Ubuntu based systems.
Assisted Managed Service Providers troubleshooting issues.
Provided support over the phone for Datto products.
Virtualized systems in disaster recovery scenarios.

### Computer Laboratory Technician @ Rochester Institute of Technology
Jan 2015 – Jan 2016
Lab Services for Health Sciences/English Language Center (Approx. 300 students and faculty) – Lab Tech – 
Aug 2015 - Dec 2016
Creation of scripts and tools in Powershell, Bash, Php, JavaScript including an API used by an application on the lab computers allowing for students to report problems, creating a ticket 
Used CLAWs and AD to manage and add lab computers to the network
Imaged approximately 50 computers using Microsoft SCCM
Experience with managing and creating GPO
Provided support for multiple labs with approximately 30 computers each
Deployed software to labs using Microsoft SCCM and Munki

### System Administrator @ Rochester Institute of Technology
Jan 2016 – Jan 2016
Desktop Support for College of Science (Approx. 197 staff) – System Admin – 	
May 2016 - Aug 2016
Used CLAWs and AD to manage and add several new faculty computers to the network
Reimaged computers using Microsoft SCCM and Munki
Experience with managing GPO
Directly interacted with customers related to computers (multiple interactions daily)
Deployed software to labs using Microsoft SCCM

### Customer Engineer @ mindSHIFT, a wholly owned subsidiary of Ricoh USA, Inc.
Jan 2015 – Jan 2015
Desktop Support (Approx. 500 faculty ) – Customer Engineer – Co-op
Data transfer through Windows Easy Transfer
Physical installation of approximately 30 computers
Setting up and filling of 4 laptop carts with approximately 20 laptops each
Following checklisted steps to complete setup of multiple faculty laptops

### Assistant System Administrator @ Rochester Institute of Technology
Jan 2015 – Jan 2015
Lab Services for College of Liberal Arts (Approx. 700 students and faculty) – Asst. Systems Admin. – Co-op
Jan 2015 – May 2015
Developed a tool using Bash and PHP for our Apple computers that utilized Munki packages to set the backgrounds of the computers based on the contents of a folder on a server for each lab and overlay computer information onto the image 
Used CLAWs and AD to manage and add approximately 30 lab computers to the network
Imaged approximately 100 computers using Microsoft SCCM and DeployStudio
Experience with managing and creating GPO
Provided support for multiple labs with approximately 30 computers each
Deployed software to labs using Microsoft SCCM and Munki
Created Powershell scripts used for administration of computers such as the deletion of extraneous local profiles due to the large amount of individual users logging into each computer

### Computer Laboratory Technician @ Rochester Institute of Technology
Jan 2014 – Jan 2014
Lab Services for Health Sciences/English Language Center (Approx. 300 students and faculty) – Lab Tech – 
Aug 2014 – Dec 2014
Creation of scripts and tools in Powershell, Bash, Php, JavaScript including an API used by an application on the lab computers allowing for students to report problems, creating a ticket 
Used CLAWs and AD to manage and add lab computers to the network
Imaged approximately 50 computers using Microsoft SCCM
Experience with managing and creating GPO
Provided support for multiple labs with approximately 30 computers each
Deployed software to labs using Microsoft SCCM and Munki

### Computer Laboratory Technician @ Rochester Institute of Technology
Jan 2013 – Jan 2014
Lab Services for Chemical/Biomedical Eng. Departments (Approx. 500 students and faculty) – Lab Tech – 
Aug 2013 – Aug 2014
Used CLAWs and AD to manage and add approximately 90 lab computers to the network
Imaged approximately 60 computers using Microsoft SCCM
Experience with creating and managing GPO
Provided support for multiple labs with approximately 30 computers each

### Installer @ Xssentials
Jan 2013 – Jan 2013
(Thul electronics at the time)
hul Electronics – Installer 			Avon, CO			May 2013 – Aug 2013
Worked in approximately 20+ homes worth between $1.5M - $15M
Installed the equipment necessary for the function of home theaters
Terminated ethernet wall jacks in newly built homes
Set up audio/visual entertainment systems in client residences
Worked with high-end audio/video, lighting and security control, including Lutron, Crestron and Savant 
Assisted with the setup of Linksys/Cisco routers, Cisco and HP switches and Ruckus access points and zone director

### Computer Lab Tech @ Rochester Institute of Technology
Jan 2013 – Jan 2013
MMET/PS Technical Support (Approx. 300 students and faculty)  – Tech 
Jan 2013 – May 2013
Provided support for multiple labs with approximately 30 computers each
Experience with managing GPO
Used AD to manage and add approximately 30 lab computers to the network

### Installer @ Xssentials
Jan 2012 – Jan 2012
(Thul electronics at the time)
hul Electronics – Installer 			Avon, CO			May 2012 – Aug 2012
Worked in approximately 20+ homes worth between $1.5M - $15M
Installed the equipment necessary for the function of home theaters
Terminated ethernet wall jacks in newly built homes
Set up audio/visual entertainment systems in client residences
Worked with high-end audio/video, lighting and security control, including Lutron, Crestron and Savant 
Assisted with the setup of Linksys/Cisco routers, Cisco and HP switches and Ruckus access points and zone director


## Education
### Bachelor's degree in Information Technology
Rochester Institute of Technology
Jan 2012 – Jan 2016

### High School Diploma
Vail Christian School
Jan 2009 – Jan 2012


## Contact & Social
- LinkedIn: https://linkedin.com/in/chase-caynoski-03aa7812b

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Source: https://flows.cv/chasecaynoski
JSON Resume: https://flows.cv/chasecaynoski/resume.json
Last updated: 2026-03-29