# Chelsea Harris

> Client Technical Strategy | SaaS Technical Expert | Technical Project Management

Location: New York, New York, United States
Profile: https://flows.cv/chelseaharris

Technical professional with experience spanning software engineering, client-facing technical implementation, and data-driven marketing systems. Skilled at translating business requirements into scalable technical solutions, integrating APIs, and collaborating with cross-functional teams to deliver SaaS products to enterprise stakeholders.

## Work Experience
### Technical Account Manager @ PebblePost
Jan 2023 – Present | New York City Metropolitan Area
• Partner with brand stakeholders to design data-driven marketing solutions on PebblePost’s programmatic direct mail and CTV platform, translating business objectives into scalable audience targeting, data integration, and campaign architectures.
• Lead technical discovery and solution design sessions with marketing, data, and engineering teams, advising on CRM integrations, JavaScript tag implementation, and audience segmentation strategies.
• Leverage SQL and Python to analyze large transactional and intent datasets, developing tailored audience models and campaign strategies aligned with brand performance goals.
• Collaborate with Sales and GTM teams during client onboarding and expansion discussions, providing technical guidance on data integrations, platform capabilities, and implementation feasibility to support solution evaluation and adoption.
• Serve as a trusted technical advisor to client stakeholders, communicating complex platform capabilities to both technical and non-technical audiences while partnering with Product and Engineering teams to improve platform functionality.

### Frontend Engineer @ Uphold Inc.
Jan 2021 – Jan 2022
• Contributed to development and maintenance of mobile and web applications supporting 1.7M global users, diagnosing issues and delivering feature enhancements that improved product stability and user experience.
• Partnered with Product, QA, and engineering teams in an Agile SCRUM environment to design and implement frontend features aligned with product requirements and customer needs.
• Integrated with backend APIs into frontend applications, ensuring reliable data flow and seamless interaction between client interfaces and platform services.
• Leveraged reusable component libraries to accelerate development cycles and maintain consistent UI patterns across the platform.
• Utilized Jira to track technical tasks, manage development timelines, and coordinate cross-team delivery of product features.

### Software Engineer | Contributor @ Open Source
Jan 2020 – Jan 2021
KafkaESK (OS Labs)

### Manager, Email Marketing & Analytics @ Lincoln Center for the Performing Arts
Jan 2019 – Jan 2020 | Greater New York City Area
• Led data-driven marketing initiatives supporting ticket sales and membership campaigns by analyzing customer data and building targeted audience segments.
• Queried relational data using SQL within the Tessitura CRM database to generate campaign audiences and performance insights.
• Presented campaign analysis and reporting to stakeholders, translating complex data insights into actionable marketing strategies.
• Managed and mentored an associate responsible for campaign execution while coordinating cross-department production timelines.

### Web Developer/Email Producer @ The Metropolitan Museum of Art
Jan 2016 – Jan 2019 | Greater New York City Area
• Developed digital marketing campaigns using HTML, CSS, and JavaScript, delivering customized solutions for institutional and departmental initiatives.
• Collaborated with stakeholders to evaluate requirements and implement integrations with email service providers and marketing tools.
• Provided technical guidance on campaign implementation, ensuring adherence to platform best practices and optimal user experience.

### Digital Content Specialist @ Acxiom
Jan 2013 – Jan 2016 | New York, New York
• Served as a technical integration specialist for enterprise clients, including Coach, Sprint, Sony, and Godiva, supporting HTML/Javascript production and implementation of data-driven marketing campaigns.
• Troubleshot HTML/Javascript integration issues and coordinated resolutions across internal teams to ensure campaigns launched on schedule.
• Trained new team members on email campaign workflows and client communication processes.


## Education
### Master's degree
University of Sussex

### Bachelor's degree
Ramapo College of New Jersey

### Software Engineering Immersive Residency
Codesmith


## Contact & Social
- LinkedIn: https://linkedin.com/in/chelseaharris23
- GitHub: https://github.com/chelseaharris137

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Source: https://flows.cv/chelseaharris
JSON Resume: https://flows.cv/chelseaharris/resume.json
Last updated: 2026-04-01