# Chelsea Mai

> UX/UI Technical Designer

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/chelseamai

👋 Hello! I'm Chelsea Mai! UX/UI Technical Designer owning the entire UX/UI design pipeline in video games and other gamified user experiences, from initial concept art to optimized engine implementation. I design UI visuals & UX solutions that will not only visually bring them to life, but also ensure they are designed to prioritize usability from the very start. My skills & areas of expertise include:

📝 UX Design & Research
- Wireframes & Rapid Prototyping (Figma)
- Design Systems & Component Libraries
- User-Player Testing & Research
- Accessibility Specialist (WCAG)

🎨 UI Technical Art & Design
- Engine Implementation & Scripting (Unity, Unreal)
- Custom UI Asset Creation (Photoshop, Illustrator)
- Motion Design & Animation (After Effects)
- 3D, 2D, & Pixel Art Styles
- VR/XR Systems & Interactions

🤝 Interested in collaborating, connecting, or just talking games? Feel free to send a DM or reach out at: cm.chelseamai@gmail.com

## Work Experience
### UX Designer & UI Artist @ chelseamai.com
Jan 2024 – Present
- Knead to Know: Created and implemented UI assets into VR/XR
game engine; optimized in-engine UX flows and player interactions
- MAHOU: Designed HUD, Inventory system, and Navigation interfaces to bridge artistic vision and intuitive player experiences
- Amazon BPM: 1st place winner of Amazon Design Challenge; increased user retention rates for Amazon Music with mobile game solution and account level-up system 
- Honkai Star Rail: 33% decrease in bounce rate after equipment menu redesign and introducing new quick-swap mechanics

### Product Designer @ Digital Scholar
Jan 2024 – Jan 2024 | New York, New York, United States
- 220% SUS score increase (27.00 → 86.43) by introducing new generative site-templates, indicating high user satisfaction & excellent usability
- 100% increase in first-time user success rate by refreshing UI and implementing new onboarding process
- Facilitated first rounds of user testing since launch, inspired client to start conducting regular usability evaluations

### UX/UI Designer @ Aria Earth
Jan 2024 – Jan 2024 | Chicago, Illinois, United States
- 265% increase in reach on TikTok and Instagram by revamping content strategy, increasing website traffic in first 30 days
- Created 1st mobile-responsive design of dashboard & website to decrease bounce rate from mobile device users
- Pitched 5 new product features working with engineering team to boost website DAU and drive active community engagement

### Project Management Assistant @ Caltrans - California Department of Transportation
Jan 2022 – Jan 2023 | San Diego, California, United States
- 31% increase in monthly timely-issuance rate by launching new permit-application website 
- Communicated customer feedback to website-development team to advocate for user-centered solutions

### English Language Tutor @ Ringle
Jan 2021 – Jan 2021

### Marketing Intern @ The Rose-Tinted
Jan 2021 – Jan 2021


## Education
### M.S. in Information Experience Design (IXD) in Human Computer Interaction
Pratt Institute

### Bachelor of Arts in B.A. in International Business & Economics
UC San Diego

### High School Diploma
Westview High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/chelsea-mai
- Portfolio: https://www.chelseamai.com/

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Source: https://flows.cv/chelseamai
JSON Resume: https://flows.cv/chelseamai/resume.json
Last updated: 2026-03-29