# Chelsea Michaelis > User Experience & Product Designer Location: Brooklyn, New York, United States Profile: https://flows.cv/chelseamichaelis Passionate about making innovative concepts a reality through compelling visual designs and user experiences. Experienced in end-to-end UX/Product Design process starting with problem solving through project management to client deliverables. Strong ability to clearly and succinctly communicate information, articulate creative ideas to individuals and groups, and deliver results in collaborative team environments. ## Work Experience ### Product Designer @ Rita Creative Jan 2018 – Present | New York, NY Improve efficiency and effectiveness of the design-to-development process to accelerate client solution deliverables for a startup creative agency. Building a design system with reusable, customizable elements for web and mobile in Sketch that can be utilized across multiple platforms. Developing design process workflows and deliverables for internal and external use through collaboration across multiple functions. Informing business and product strategy with competitive research and applied design thinking in a lean environment. Engaging with clients in bringing their ideas and vision to life with creative digital solutions. ### UX Design Consultant @ TCG Advisors Jan 2018 – Jan 2019 | New York, NY Completed a clean-sheet redesign of the online presence for the leading growth strategy consulting firm in Silicon Valley. Designed an interactive website for its upcoming book, Goliath's Revenge, to take the reader experience to the next level. Developed project plan and scope, conducted competitive analysis, usability tests, rapid prototyping, created high-fidelity wireframes in Sketch, and wrote specification documents. Collaborated with clients throughout design process; sourced and managed developer to execute the design and launch the websites. ### UX Designer & Researcher @ Morgan & Morgan, P.A. Jan 2019 – Jan 2019 | Brooklyn, NY Optimizing digital experiences for visitors of Morgan & Morgan's websites through market and user research, UX design processes and UI design for websites and mobile. Coming up with user testing project plan and scope, executing user tests, compiling results and creating proposals. ### UX Research Consultant @ ClassPass Jan 2018 – Jan 2018 | New York, NY Conducted competitive analysis as a member of the App Store Review study to inform features for a future product and created initial qualitative research framework for use in future studies. ### UX Consultant @ Brooklyn Comic Con, LLC Jan 2018 – Jan 2018 Developed and executed user experience strategy leading a team of three to set up a landing page and website for a new convention event. Determined user flows, UI elements, site layout, and facilitated a collaborative client workshop. ### UX Consultant @ The Opportunity Network Jan 2018 – Jan 2018 Led a team of four in developing the user experience strategy and design to improve the online portal by centralizing resources and streamlining interactions for a non-profit organization to use with students in their program. Enriched the students' portal engagement and experience through the addition of resources and an assignment tracker. Conducted and synthesized user and secondary research, usability testing over a 3-week scope. Designed high-fidelity wireframes in a clickable prototype. Consolidated findings in a specification document and gave presentation to client stakeholders. ### UX Designer @ General Assembly UX Design Immersive Jan 2017 – Jan 2018 | Greater New York City Area User Experience Design Immersive (UXDI) is a 10 week long training program that teaches the core skills that make up the entire user experience design process to solve design problems using proven skills and methods. Practiced user research methods such as interviews, contextual inquiry, usability testing. Executed feature integration, information architecture redesign, responsive web redesign across various projects. ### Merchandising Assistant @ Skip Hop Jan 2015 – Jan 2017 | New York, NY User research, user testing, and product layout design for a global lifestyle brand built around innovative baby products. Led user testing through weekly in-house and remote product testing, weekly surveys, and bi-annual focus groups. Led user testing through in-house and remote product testing, surveys, and focus groups. Conducted market research via competitive matrices, industry trends, online reviews, competitive shopping, store visits. Created documents and presentations to articulate innovative ideas, research findings, and meeting outcomes. Designed visually compelling planograms for proposals and in-store execution. Planned, filmed, edited, and shared product demo videos. ### Receptionist @ Mirrorball Jan 2015 – Jan 2015 | New York, NY Answered incoming inquiries and handled administrative office duties. ### Freelance Visual Merchandiser @ Cindy Sirko Consulting Jan 2014 – Jan 2014 | Greater New York City Area Hunter Store set up at Woodbury Common Premium Outlets: Designed and executed window displays, built and installed shelves and hanging fixtures, merchandised store. Elevator Display Installation at Bergdorf Goodman: Assembled and installed frames for elevator holiday displays. ### Public Relations Intern @ Linda Gaunt Communications Jan 2014 – Jan 2014 Documented and archived brand feature placements and sample trafficking. Assisted in Press Days, Brand Launches, and New York Fashion Week Shows and Presentations. Performed front desk duties of handling deliveries and appointments as well as daily office maintenance. ### Showroom Assistant @ TALBOT RUNHOF Jan 2014 – Jan 2014 | New York, NY Managed the budget and purchase of supplies for showroom. Oversaw look changes and model facilitation. Client engagement and showroom maintenance. ### Public Relations Intern @ Haan Projects Jan 2014 – Jan 2014 | Greater New York City Area Prepared for the Creatures of the Wind show at New York Fashion Week. Facilitated press backstage, assisted in Press Day Showroom. Facilitated sample trafficking. Performed duties of an account manager as needed. ### Volunteer Assistant to the Arts Coordinator @ The Children's Village Jan 2010 – Jan 2012 | Dobbs Ferry Assisted in facilitation of free studio time with children staying at or visiting Children's Village. Helped engage children with workshops guided by the art therapist. Prepped materials for upcoming lessons and cleaned and reorganized the art studio. ## Education ### Certificate in User Experience Design General Assembly ### Bachelor of Arts (B.A.) in Fine and Studio Arts Bard College ## Contact & Social - LinkedIn: https://linkedin.com/in/cnmichaelis - Portfolio: https://www.cmichaelis.com/about/ --- Source: https://flows.cv/chelseamichaelis JSON Resume: https://flows.cv/chelseamichaelis/resume.json Last updated: 2026-03-29