Configured and optimized 150+ automation recipes and internal tools, reducing manual setup time and improving deployment consistency by 30%.

Managed onboarding for over 15,000 clinician accounts and supported remediation for 10,000+ clinician records, ensuring data quality and compliance.

Developed custom client enhancements, automated notifications, reporting pipelines, and dynamic configuration tools.

Partnered cross-functionally with Product, Infrastructure, and Customer Success teams to diagnose issues, scale integrations, and optimize queue-based workflows.

Contributed to internal tooling, documentation, and process automation, improving knowledge sharing and onboarding for new engineers.

Partnered with a team of 10 to lead coding walkthroughs, conduct code reviews, and algorithm problem-solving demo.

Demonstrated weekly risk assessments during software engineering to refine security procedures.

Instructed students in programming languages and technologies such as JavaScript, Python, and React for development.

Maintained high sales average, doubled monthly customer satisfaction ratings, and surged monthly sales by 44%.

Supervised over 80+ employees in photography and time management strategies to reduce wait times for our clients.

Selected to join Product Manager to identify features added to expand customer retention by 27%.

Identified 23 issues and presented improvements to raise team efficiency within the software development cycle.

Refactored client workflow to boost scalability for self-referred patients and maintain quality service for over 300,000 patients.