# Cherrise Hatcher

> Software Engineer

Location: New York, New York, United States
Profile: https://flows.cv/cherrise

I'm a software engineer with a background in information security, database management, system architecture, and scaling. Software development allows me to take my love for creating and augmenting our future. Passionate about using automation to build responsive, user-friendly, and accessible products.

## Work Experience
### Software Engineer @ Axuall
Jan 2022 – Jan 2025 | Cleveland, OH
- Engineered and maintained backend integrations and automation scripts using Python, PostgreSQL, and AWS to streamline data workflows.
- Configured and optimized 150+ automation recipes and internal tools, reducing manual setup time and improving deployment consistency by 30%.
- Managed onboarding for over 15,000 clinician accounts and supported remediation for 10,000+ clinician records, ensuring data quality and compliance.
- Developed custom client enhancements, automated notifications, reporting pipelines, and dynamic configuration tools.
- Partnered cross-functionally with Product, Infrastructure, and Customer Success teams to diagnose issues, scale integrations, and optimize queue-based workflows.
- Contributed to internal tooling, documentation, and process automation, improving knowledge sharing and onboarding for new engineers.

### Teaching Assistant, Software Engineering @ NYC Tech Talent Pipeline
Jan 2022 – Jan 2022 | New York, New York, United States
- Mentored over 50 students on creating a secure environment set up, troubleshooting issues, and creating a digital portfolio.
- Partnered with a team of 10 to lead coding walkthroughs, conduct code reviews, and algorithm problem-solving demo.
- Demonstrated weekly risk assessments during software engineering to refine security procedures.
- Instructed students in programming languages and technologies such as JavaScript, Python, and React for development.

### Photographer & Customer Service Representative @ Lifetouch Portrait Studios
Jan 2011 – Jan 2021 | Garden City, New York, United States
- Executed photo shoots, troubleshot camera issues, and personalized sales approach to raise customer retention by 31%.
- Maintained high sales average, doubled monthly customer satisfaction ratings, and surged monthly sales by 44%.
- Supervised over 80+ employees in photography and time management strategies to reduce wait times for our clients.

### Full Stack Software Engineer @ Quartet Health
Jan 2021 – Jan 2021 | New York, New York, United States
- Coordinated in a cross-functional team of 70 for front-end updates in the Patient, Self-Referral, and Careteam applications.
- Selected to join Product Manager to identify features added to expand customer retention by 27%.
- Identified 23 issues and presented improvements to raise team efficiency within the software development cycle.
- Refactored client workflow to boost scalability for self-referred patients and maintain quality service for over 300,000 patients.


## Education
### Bachelor of Science - BS in Computer Science and Information Security
John Jay College (CUNY)
Jan 2020 – Jan 2022

### Apprenticeship in Web Development Resident
John Jay College (CUNY)
Jan 2021 – Jan 2021

### Associate of Science - AS in Computer Science
Queensborough Community College of The City University of New York (CUNY)
Jan 2018 – Jan 2020


## Contact & Social
- LinkedIn: https://linkedin.com/in/cherrisehatcher

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Source: https://flows.cv/cherrise
JSON Resume: https://flows.cv/cherrise/resume.json
Last updated: 2026-03-23