• Led UI redesign for advanced atomic layer deposition (ALD) system console, transforming complex industrial controls into an intuitive interface

• Designed real-time visualization for ALD chamber states and gas pipeline flows, enabling at-a-glance process monitoring

• Optimized key operational workflows and information architecture while maintaining precision control requirements

• Drove end-to-end design process in close collaboration with process engineers and manufacturing experts

• Led the end to end strategy, UX/UI design and prototype of a hybrid education experience platform for K-2 students to understand and empathize with disabilities, planned for implementation in over 413 schools across 37 states.

• Conducted qualitative ethnographic and market research with diverse stakeholders. Fabricated behavioral experiments to validate assumptions by analyzing and synthesizing insights to

guide product structure and features.

• Created design & strategy through systems thinking to develop user journeys and frameworks for interactive learning module, delivering engaging & inclusive learning experience validated by early testing.

• Delivered a comprehensive iPad-based prototype with complete user flow, visual design, and interactions of a disability module to be tested and implemented across the US.

• Led UX design at Jiansin’s e-commerce shop as first designer, a provider of laboratory equipment and consumables facing university labs across China

• Conducted user interviews with stakeholders to identify customer needs and pain points, generating user persona and actionable insights to inform usability improvement in purchasing flow, driving down user’s unnecessary interaction with sales representatives

• Developed information structure and visual experience for product pages, implemented improvement to label and packaging for usability and customer retention, contributing to over 60% improvement in conversion rates

Participated in a UX internship focusing on digital accessibility and service engagement metrics, enhancing the NYU digital experience.

• Conducted both qualitative and quantitative research and developed customer journey maps for student interactions with NYU services.

• Proposed user flow improvement on the work management platform that reaches audiences all across NYU departments.