Led Product & Platform Engineering, Data, and Security/IT teams, partnering with GTM, Product, and Marketing to align the roadmap with company vision and drive step-change growth in the sales pipeline.

• Strengthened enterprise readiness—enhancing performance, uptime, observability, incident response, CI/CD, and automated testing.

• Advanced ML- and genAI-enabled features; piloted AI-native architecture through an agent proof of concept using Google ADK and LangGraph.

• Managed R&D budget across headcount, SaaS, and infrastructure; maintained spend under budget through disciplined cost management.

• Elevated security posture, achieving SOC 2 and ISO 27001 certifications.

• Expanded and developed the management layer, introducing structured feedback, performance reviews, and career progression systems.

Led Platform, Product Infrastructure, Data Science, and Data Engineering teams to deliver scalable platform and data capabilities powering personalized experiences and business growth.

• Built embedding-based recommendation systems and delivered genAI video/audio proof of concepts.

• Developed ML models predicting renewal rates and user behavior, helping inform retention and monetization strategies.

• Implemented modern authentication implementation (SSO & MFA) and optimized content delivery pipelines.

• Migrated data pipelines from Redshift to Databricks, cutting compute costs in half and improving run times 4×.

• Partnered with Product and Growth teams to design experiments, improve engagement, and support revenue goals.

• Built data products for payers and employers (feeds and dashboards) and unified data delivery across Lifecycle, User Acquisition, and Finance teams to ensure insights were accessible and actionable company-wide.

B2B SaaS startup (Series Seed) enabling mobile app teams to visually analyze user flows — “Figma meets Mixpanel.”

• Launched a multiplayer whiteboard with auto-generated, analytics-annotated user flows of screens.

• Recruited top-tier engineering team; maintained high standards and strong culture.

• Contributed heavily to product development, writing core frontend and video processing code (React, Fabric.js, Python, OpenCV, Rails, PostgreSQL).

• Oversaw product, design, marketing, and investor relations as a multi-hat co-founder, balancing strategic direction with hands-on execution.

• Wound down operations after not achieving product–market fit.

Built data pipelines for marketing, business, and operations that enabled data-driven decision-making across the company (Looker and BigQuery).