Leading a team of designers working in Gen AI, Personalization, Omni, and Design System

Areas of Expertise:

• Design system

• Headless CMS (Contentful)

• UX Writing

• Omni fulfillment: BOPIS, Curbside, SDD, Shipping

• Basket/Cart & Checkout experience

• Upper-funnel product discovery

Project Owner or Lead:

• Basket & Checkout redesign pre-work (owner)

• Summer Internship recruiting & mentorship (lead)

• Design System (lead)

Projects Owned or Led:

• Designed the Buy Online & Pick Up (BOPIS) feature (led)

• Added Curbside Pickup within BOPIS (owned)

• Designed feature that enables moving items between baskets (owned)

• Designed the Same-Day Delivery (SDD) feature (owned)

• Enabled searching and filtering products by BOPIS and SDD availability (owned)

Other Contributions:

• Mentored 2021 summer intern

• UX writing support for various projects

• Helped maintain and evolve design system

• Provided Figma guidance and training (during Sketch > Figma transition)

Projects Owned:

• Happening at Sephora booking experience enhancements

• Enable payment capture for online bookings of Paid Services

Projects Supported:

• Implement Reserve Online & Pick Up In Store feature

• Responsive redesign of global nav and product page

• UX writing support for various projects

Projects

• Account menu enhancements

• Website and app audit for potential UX improvements

• Customer service chat module enhancements

• CCPA compliance

• Foundational work for responsive redesign of global navigation & product page