Designed Saas products are facing large-scale enterprises and supporting multimillion-dollar sales pipelines.

• Led the design of application features in SaaS applications to accommodate a wide range of industries, including healthcare, chain retail, logistics, and public sectors.

• Spearheaded personas and storyboards to design role-based dashboards for employee and managerial roles across platforms to enhance enterprise work efficiency.

• Led the design of Clinical Science and Auto-assignment for nurse staffing with patients, from initiating ideation to launch, regarding 70% product design and 30% product management.

• Led the design of self-scheduling for employees to self-manage schedules and collaborate with internal stakeholders on an agile pace for launch.

• Redesigned user experience and optimized user flow of time off request for employees and time off approval for managers to accommodate business use cases from various industries and verify design with end users via interviews and usability testing.

• Designed internal tools and BI tools, collaborating with internal and end users to distill user needs and verify design decisions.

• Collaboratively applied atomic design and token naming on the component enhancement with the design system team and development team while standardizing the design process.

• Built the design system with PMs and the development team.

• Designed subscription and payment, report analysis, dashboard with data visualization and E-commerce Platform (released in 2021), Junior Golf Pathway (released in 2020), and Admin Portal Redesign (released in 2020) gaining 275% in growth.

Responsibility:

• Redesigned internal tools for data migration and business data analysis with cross-functional teams. Brought up 34% user engagement.

• Strategized and conceptualized with PM, Marketing and Sales to define user problems, business opportunities and deign improvements on roadmap.

• Standardized UX audits, qualified & quantified insights, WCAG accessibility check and UI specification to design guidelines to ensure deliverables in pixel precision.

• Generated UX on-brand assets (50+ videos, brochures, etc) and planned ads and promotion plans through analyzing performance data in Google Analytics.

• Product visualization hands-off by using Photoshop, Illustrator, InDesign, and Adobe Creative Suite.

Responsibilities:

• Assist visualization and graphic design by using photoshop, Illustrator, and InDesign;

• Assist landscape and public realm design with landscape designer;

• Prepare proposal and design concept options with and under the project manager's supervision;