Led end-to-end product design across key experiences in a custom patient portal, working within complex EHR systems and clinical workflows. Partnered with engineering, clinical teams, and leadership to translate fragmented data and constraints into clear, usable interfaces.

• Redesigned a complex authentication flow, eliminating major usability issues identified in testing

• Audited EHR data with cross-functional teams to identify usable structures and constraints that shaped product direction

• Designed patient-facing features within rigid backend systems, balancing compliance, usability, and technical limitations

• Built and scaled a design system in Figma to support consistency and faster iteration

Designed patient-facing experiences for a health and wellness platform focused on medication adherence for older adults. Applied qualitative and quantitative research to improve usability and align features with real-world patient behaviors.

• Led research and redesign of medication management, combining user interviews and survey validation to identify usability gaps and design safer, more flexible workflows

• Conducted usability testing and synthesized findings into actionable design improvements

• Drove accessibility improvements across the platform, collaborating with engineering to meet WCAG AA standards

• Designed multi-step flows and interaction states for complex features, improving clarity across varied user scenarios

• Delivered production-ready designs in Figma, including component-based UI, interaction states, and developer handoff

Partnered with startups and small businesses to design digital products from early concept through delivery, shaping user flows, interface structure, and feature direction across consumer and data-driven platforms.

• Improved core workflows for a mobile creator monetization app (Texty), simplifying how users manage and engage with paid subscribers

• Redesigned a point-of-sale ticketing kiosk (Retriever), streamlining purchase flows in high-traffic, time-sensitive environments

• Created wireframes, prototypes, and high-fidelity UI designs aligned with business goals and technical constraints

Contributed to the design of an e-commerce platform for small-batch, artisanal food and product merchants, improving product discovery and how users evaluate independent sellers.

• Designed a merchant profile experience to better communicate product offerings and build trust with users

• Improved product discovery through search and filtering design across a diverse catalog

• Conducted user interviews to develop personas and inform design decisions across browsing and shopping experiences