# Chris Lin

> Software Engineer

Location: United States, United States
Profile: https://flows.cv/chrislin

Backend engineer with 5 years of experience building scalable Java/Spring services on AWS, with recent focus on applied AI products and production LLM integrations. Delivered customer-facing backend systems, internal platforms, and AI-enabled applications including a generative AI member chatbot using AWS Bedrock and FastAPI (p95 <2.5s, 25–30% containment, ~18% lower support AHT) and a real-time AI call-summary system saving 20+ agent-hours per day. Strong in backend API design, distributed services, performance tuning, production reliability, and cross-functional delivery in regulated environments.

## Work Experience
### Software Engineer @ Sidecar Health
Jan 2024 – Present | El Segundo, California, United States
- Owned enhancements to a Spring Boot pricing service with ScriptSave integration, delivering nearby-pharmacy and item-detail APIs supporting 200k+ procedures/drugs and 10M+ regional price points while reducing member price-lookup escalations.
- Co-led backend delivery for v1 of a generative AI member chatbot using AWS Bedrock and Python FastAPI, designing retrieval and service integration across internal knowledge and live backend APIs; achieved p95 <2.5s, 25–30% containment, and ~18% lower support AHT while meeting HIPAA expectations.
- Built a real-time AI call-summary system integrating Genesys Cloud transcripts into an internal admin platform, eliminating manual post-call documentation and saving agents ~5 minutes per call across 200–300 daily interactions (~20+ agent-hours/day).
- Built an n8n workflow to auto-triage prod tickets by matching similar Jira issues via JQL, analyzing related GitHub commits, and generating PR-ready fixes for on-call engineers; reduced triage time by ~40% and enabled ~30% of recurring tickets to be resolved with approval only.
- Designed and operated a Spring Batch backend for actuarial and pricing uploads with validation and S3-backed workflows, sustaining ~1.2M rows/hour at 94.5% successful runs.

### Software Engineer @ Beyond Limits
Jan 2023 – Jan 2024 | Glendale, California, United States
- Spearheaded a Python/FastAPI backend service connected to an internal analytics engine, enabling real-time predictive insights and correlations across 100k+ industrial attributes.
- Built 3 WebFlux streaming endpoints that reduced service memory usage by >90% and improved concurrent throughput for backend consumers.
- Integrated Aveva PI Server via Spring Boot, importing 130k+ assets/attributes into PostgreSQL and enabling scheduled ingestion of 1M+ points to support downstream services and analytics.
- Built high-throughput backend data flows with Flink + Kafka and Telegraf-to-InfluxDB, processing 5M+ records and 100GB+ of time-series data as infrastructure scaled.

### Software Engineer @ Happy Money
Jan 2022 – Jan 2022 | Los Angeles, California, United States
- Built a Spring Boot backend for a loan-approval system integrating Confluent Cloud Kafka, Amazon MSK, and custom Avro; automated applicant verification via external APIs and processed 11,000+ applications in 3 months.
- Shipped 10+ REST microservices using AWS (S3, MSK, DynamoDB, CodePipeline) and LaunchDarkly feature flags to support controlled rollout and efficient delivery.

### Software Engineer @ Goldman Sachs
Jan 2021 – Jan 2022 | Salt Lake County, Utah, United States
- Designed and developed internal trading and operations applications using Java/J2EE, Spring Boot (MVC & Batch), React with TypeScript/Redux, MySQL, and AWS (API Gateway, Lambda, S3) in a high-performance enterprise environment.
- Optimized Spring Batch tax-document generation, improving processing time by 18%, and expanded Java ETL support to 11 transaction types, including equities and options.

### Teaching Assistant @ Indiana University Bloomington
Jan 2018 – Jan 2018 | Bloomington, Indiana, United States
-Collaborate with one more UI to teach the lab session of the class to 18 students.
-Assist students to understand important class materials such as data structure, algorithm, and time complexity.
-Hold weekly office hours to help students with their programming assignments.

### Web Development Intern @ Indiana University Serve IT Clinic
Jan 2018 – Jan 2018 | Bloomington, Indiana, United States
- Created security extensions with Google sign-in and novel web form features enhancing the functionality with JavaScript to accelerate program enrollment for 50+ clients.
- Orchestrated operation of landscape in collaboration with 13 engineers to secure business continuity

### Resident Assistant @ Indiana University Residential Programs and Services
Jan 2016 – Jan 2018 | Bloomington, Indiana Area
-Facilitated the social, academic, and personal adjustments of 72 students to the residence hall and University
-Cooperated with 26 RAs to execute creative programs, fostering the development of more than 1000 students academically, socially and culturally
-Enforced the rules and policies of the resident’s hall to assure the safety of over 1000 residents

### Web Development Intern @ Ants Agents Network Technology Co., Ltd
Jan 2017 – Jan 2017 | Xiamen, Fujian, China
- Spearheaded development of Augmented Reality (AR) animations which got featured at Hangzhou International Future Life Festival 2017
- Ensured web presence (JavaScript, Node.js, HTML, CSS, and Bootstrap) support and operations

### Assistant Researcher @ Indiana University School of Informatics and Computing
Jan 2016 – Jan 2016 | Bloomington, Indiana, United States
- Assisted research on building skills ontology for CV evaluator tools for HR/recruiting teams
- Implemented ontology including visualization of data through integrations into Wikipedia API


## Education
### Master of Science - MS in Computer Science
University of Southern California
Jan 2019 – Jan 2020

### Bachelor of Science - BS in Computer Science
Indiana University Bloomington
Jan 2015 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/chrisxulin

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Source: https://flows.cv/chrislin
JSON Resume: https://flows.cv/chrislin/resume.json
Last updated: 2026-03-29