Design AI-native shopping experiences by translating complex model reasoning into intuitive, trustworthy interactions. Rapidly prototype and ship concepts that shape product roadmap and direction.

Partner closely with researchers, engineers, and data scientists to align AI behavior with user needs—bridging prompt strategies, orchestrator logic, and adaptive flows into experiences that build trust, engagement, and long-term product value.

Designed a secure, user-centered Web3 product, delivering prototypes and reusable patterns that improved user trust and security.

Worked cross-functionally to test and refine Web3 interactions, ensuring the product stayed safe, intuitive, and ahead of emerging standards.

Enhanced usability of a Microsoft internal analytics tool by designing solutions grounded in user interviews and competitive research.

Created a Sankey diagram visualization to help analysts map and understand complex customer interactions at scale.