# Chris Nguyen

> Senior Software Engineer - LassoMD | Ex-Cloud Engineer at McKinsey & Co

Location: Houston, Texas, United States
Profile: https://flows.cv/chrisnguyen

## Work Experience
### Software Engineer @ Lasso MD
Jan 2023 – Present
- Owned and developed many initiatives utilizing OpenAI model to supercharge our Saas product with AI functionality such as call grading, lead classification.
- Spearheaded a project to build out an AI voice agent capable of handling calls, answering questions and scheduling appointments for patients. Tech stack used: Twilio, LiveKit and AzureAI
- Have extensive experience developing using AI coding assistant such as Cursor, ChatGPT, prompt engineering and RAG workflow
- Worked with various services within Azure AI suite

### Full Stack Engineer | Cloud Engineer Consultant @ McKinsey & Company
Jan 2022 – Jan 2023 | Houston, Texas, United States
Internal Client project
- Worked with other engineers on the team to create React front-end app and Express backend
connected using Graphql and Apollo client.
- Championed the effort to set up the backend infrastructure for the internal application on AWS
which includes ACM, Application Load balancer, ECS Fargate, Aurora Serverless managed through
Terraform.
- Leverage Policy as Code tools such as Checkov and TFSec to maintain high level of security
posture and compliance.
- Utilized Cypress and React Testing Library to ensure the code quality of the project.
Multi-million dollars client study
- Took on the initiative to setup storybook to build more durable and testable atomic components
enabling teams to reuse UI components across different projects.
- Leveraged hygen, code generator library to create templates allow for rapid replication of React
pages and components.
- Utilized Playwright to create e2e and integration test suites for front-end application.
- Collaborated with front-end team lead to develop React application with react-query as async
state management mechanism.

### Software Engineer @ EverQuote
Jan 2020 – Jan 2022
- Led an initiative on setting up an entire automated workflow to deploy Lambda function from GitHub using CodePipeline, CodeCommit, CodeBuild. The lambda interacts with AWS Aurora MySQL and triggered based on S3 bucket events.
- Spearheaded an initiative to set up a data pipeline streaming call logs from Genesys Cloud to Snowflake data warehouse with AWS S3 as the staging area and CloudWatch to monitor and alert when failures occur.
- Experienced writing unit tests for Python applications using PyTest to maintain 95%+ code coverage.
- Created, Tested and Deployed AWS resources using Terraform.
- Led a project with other engineers to architect, build and migrate legacy call center system using Twilio Flex to GenesysCloud.
- Experienced working with Genesys Cloud call center software: setting up call flows, configuring data actions, integrations.
- Applied programming concepts such as abstraction and encapsulation to create reusable API wrapper class for the internal Python back-end service to interact with third-party APIs such as SalesCookie and Stripe.
- Experienced developing and deploying software in HIPAA compliance environment.
- NextJS, FastAPI, GitHub Actions, FluxCD, AWS, Terraform, Kubernetes, Snowflake, GenesysCloud, Twilio.

### Full Stack Web Developer @ AIG
Jan 2018 – Jan 2020 | Dallas/Fort Worth Area
● Experienced leveraging modern UI libraries such as Material UI with React, Redux to rapidly produce production-ready applications and deploy them into Docker containers resulting in time and cost reduction, allowing the shorter prototype to market cycle.
● Experience using Redux, React Hooks, middleware such as thunk, Logger for state management, and asynchronous action handling and debugging.
 ● Wrote unit and integration test suites for React application using Enzyme, Jest, and React Testing Library.
 ● Developed an automated CI/CD pipeline leveraging Jenkins to build Docker images from
GitHub repo via webhooks and push to private Docker registry and finally deploy to a
Kubernetes cluster.
 ● Developed back-end application with Python and Flask framework.
 ● Managed CRUD operations using PostgreSQL. 
 ● Utilized Chrome DEV tools and Inspect/Console for debugging.
 ● Implemented User Authentication and Authorization with Okta using OpenID Connect.
 ● Created custom RestAPI and consumed API from services like ServiceNow, Tanium and Splunk, CrowdStrike, Chef.
 ● Visual Studio Code, Git, GitHub, NGINX, Apache web server, JavaScript, Sass, Bootstrap 4, Material UI Library, Postman.

### Industrial Engineer @ Parker Hannifin
Jan 2017 – Jan 2018 | Stafford, TX

### Industrial Engineering Intern @ Parker Hannifin
Jan 2016 – Jan 2017 | Stafford, TX

### Proctor @ University of Houston
Jan 2016 – Jan 2016


## Education
### Bachelor’s Degree in Industrial Engineering
University of Houston
Jan 2015 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/chris-nguyen-uoh

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Source: https://flows.cv/chrisnguyen
JSON Resume: https://flows.cv/chrisnguyen/resume.json
Last updated: 2026-03-29