Supported, maintained, and updated their ticket-processing platform, including 6 microservices, multi-region AWS Deployments, & custom DevOps practices. I also worked independently to build a completely new product which was quickly brought to market.
•Developed effective technical strategies that could meet business requirements without sacrificing technical quality
•Designed and developed Text-to-Buy, a white-labeled SMS chatbot with customer personalization that interfaced with NLP services as well as existing microservices
•Evaluated technical debt and refactored where beneficial
•Brought on and trained new engineers
•Took responsibility for the success and reliability of the existing platform as well as new product launches, from ideation to implementation
Technologies: Node (express), Mysql, Mongo, CoffeeScript (Hubot), Jenkins, OpenVPN, Linux, Apache, Vagrant, AWS (EC2/VPC/S3/Route 53), Dialogflow, Github
