Lead the UX for Db2 Intelligence Center, empowering DBAs to manage Db2 databases more efficiently through customized dashboards and intuitive administrative workflows powered by AI‑driven intelligence.

Planned and executed six innovative UX solutions with the esteemed supply chain collaboration team at Ariba Network, gaining new customers for the platform from five to 150 within four years, which later transformed into the SAP Business Network.

Solutions include:

• Supplier-managed inventory and forecast collaboration

• Order confirmation

• Handling units for packing in shipment

• Quality collaboration

• Supplier early payment opportunity

• Global invoice

• Product customization framework

Worked in the QuickBook Self-Employed product team focusing on the invoicing and billing functionalities to enhance overall user satisfaction and retention.

Focused on developing products for the company's educational and enterprise strategy to meet its business challenge. Projects included:

Rosetta Stone Advantage - Redesigned the product of Tell Me More, a company we acquired in 2014. Came up with a year long strategic planning to give it a face lift and new UX design approach on different areas of the products. Works included: a new information architecture of the home screen and usage report, reskinned and redesigned more than 28 language learning activities, developed new scheduling tools for phone courses and live tutoring, and a gamification system to enhance overall learner engagement.

Advanced English for Business - Led the UI design effort and collaborated with a team of talents to restructure an existing framework to launch a web based advanced English language learning product targeting multinational businesses in the U.S. and Europe in 6 months. Created activity templates to serve content fed by a content creation tool. Provided interface for scheduling one-on-one online coaching sessions and reviewing exercises rated by language teachers.

Rosetta Stone Travel Mobile App - Leveraged the assets of the existing pedagogy and worked with a small agile team to launch a language learning iPhone app for travelers with minimum viable product requirements in 6 weeks. It covers French, Italian, German and Spanish for the U.S. and English for Japan. Continued to get it polished in the following couple of months.

Team worked with Product and Engineering to redefine end-to-end merchant experience from application to account setup to increase both acquisition and activation for various PayPal merchant products. Transitioned to the mobile payment team with successful launch of new features. Projects included:

PayPal mobile app pilot programs for consumers:

• Pre-order personalized smoothie and food items for Jamba Juice

• Check-in with tipping capability for local business

Web app for merchants:

• Global hosted payment solution with configuration and customization tool

• Merchant product signup flow

• Merchant account set-up portal

• Internal global sales and admin tool

• Gateway product redesign