# Christina Ellinger > Senior Software Engineer Location: Missoula, Montana, United States Profile: https://flows.cv/christinaellinger Results-driven senior engineer with an additional 5+ years of experience in e-commerce operations. Passionate about process improvement, with a focus on bringing the end-user’s needs to software design. ## Work Experience ### Senior Software Engineer @ EverQuote Jan 2024 – Present ### Senior Software Engineer @ Indigo Jan 2023 – Jan 2024 - Managed project roadmap, incoming support requests, and sprint ceremonies for team of 5+ developers - Increased security while maintaining robust customer support through a redesign of the admin access model - Improved scalability, eliminated data drift, and addressed end-user pain points by rearchitecting a legacy system from the ground up ### Back End Software Engineer @ Indigo Jan 2022 – Jan 2023 - Designed, developed, and released a service to invite users to the Indigo platform via email and SMS, including automated account set up based on invitation type - Iteratively improved an existing service to manage organizations, their associated entities, and account hierarchies on the Indigo platform - Managed on-call rotation for department of 10+ developers ### Full Stack Software Engineer @ Indigo Jan 2020 – Jan 2022 - Designed and developed a weekly job to send 50k+ pricing program reports to 600+ farmers, including internal screens for admin auditing. - Developed a flexible, i18n-friendly address component library to increase developer efficiency and design consistency - Expanded marketplace platform to allow 3rd party consultants to operate on their clients’ behalf ### Apprentice Full-Stack Developer @ Launch Academy, Inc Jan 2020 – Jan 2020 | Boston, Massachusetts, United States - Completed an 18-week immersive course that trains new software developers - Familiar with a range of languages, frameworks, and methodologies, including: JavaScript, React, Node, HTML/CSS, Ruby, Rails, Sinatra, SQL, Test Driven Development, Object-Oriented Programming, Git, Jira ### Manager, Replacement Parts Strategy @ Wayfair Jan 2018 – Jan 2020 | Boston - Led a team focused on reducing incident exposure by improving Wayfair’s replacement parts platform, resulting in $6M in identified potential savings - Owned business strategy for the end-to-end replacement parts process, including calculating and maintaining lead times, targeting suppliers for personal relationships, and improving ROI - Led a revamp of supplier-facing web tools by determining user pain points, via supplier interviews and analysis of user interaction data, and identifying high ROI improvements - Formalized definition and calculation of performance metrics, resulting in the creation of a net-new datamart for improved accuracy and reporting ### Senior Operations Analyst & Project Manager, Fulfillment @ Wayfair Jan 2016 – Jan 2018 | Boston, MA - Managed all technical requests from a 50+ person org, including gathering user requirements, designing and implementing low-tech “proof of concept” tests, and maintaining project timelines - Developed a tool to facilitate markdowns on aging inventory resulting in the removal of 30k units, worth $4.3M and increased efficiencies - Pioneered a ticketing system for Fulfillment Customer Service and developed reporting, set SLAs, drove operational efficiencies, and reduced ticket volume by 25% - Established an NPS survey program to gain insight into supplier pain points, increasing NPS by 20 points YOY - Trained junior team members on SQL basics and wrote ad hoc scripts for department reporting as team SQL lead ### B2B Marketing Analyst @ Wayfair Jan 2015 – Jan 2016 | Boston, MA - Implemented A/B tests assessing email program effectiveness for different customer segments - Reduced unsubscribes and increased revenue by identifying and removing customer pain points - Used customer clickstream and email engagement data to identify new sales opportunities - Managed special projects, such as our asset migration to a new third party email vendor (Net-Results to Pardot) ### Senior Merchandiser @ Wayfair Jan 2015 – Jan 2015 | Boston, MA - Reviewed all consumer-facing aspects of the website and made recommendations to improve success of flash sales and the customer experience - Executed special projects such as providing feedback to buyers and merchandisers and identifying and implementing process improvements ### Senior Educator @ Old North Foundation of Boston Jan 2014 – Jan 2015 - Acted as a brand ambassador for a historic site on the Freedom Trail - Managed event logistics of moving ~2,000 visitors daily, including large tour groups - Gave lectures to audiences of up to 200 visitors; answered questions; led “Behind the Scenes” tours - Solicited donations by generating audience engagement ### Intern, National Museum of American History @ Smithsonian Institution Jan 2014 – Jan 2014 - Raised public awareness and drove media traffic by developing creative and engaging website content and managing social media - Organized “Raise It Up! Anthem for America,” a major public event celebrating the 200th anniversary of “The Star-Spangled Banner”. This event attracted 5,000 visitors to the museum and 10,000 online viewers - Researched, curated, and wrote copy for a website timeline of our national anthem, which is the most popular section of the site (www.anthemforamerica.smithsonian.com/music) - Managed YouTube presence for “Raise It Up! Anthem for America,” which has received over 75,000 views - Worked directly with the public, running regular group activities - Wrote a successful $10,000 grant ### Museum Resource Specialist Intern @ Faith Lutheran Preschool Jan 2013 – Jan 2013 - Acted as Assistant Teacher and Museum Resource Specialist - Created teaching materials and designed and facilitated a multi-week classroom program culminating in a museum visit ### Assistant Recorder @ Archaeological Exploration of Sardis Jan 2011 – Jan 2012 | Sardis, Turkey - Acted as Assistant Recorder/Photographer on a Cornell University-Harvard Art Museums dig covering pre-Greek through Byzantine periods - Photographed, researched and cataloged 300+ excavated objects each season - Maintained multiple databases of 10,000+ records of objects, photographs, and provenance information - Re-cataloged and mapped a storage depot of 1,000+ objects ## Education ### Bachelor of Arts (B.A.) Cornell University Jan 2009 – Jan 2013 ### Certificate of Graduation in Computer Software Engineering Launch Academy Jan 2020 – Jan 2020 ### Master's degree in Museum Education Program The George Washington University Jan 2013 – Jan 2014 ### Study Abroad University of Cambridge Jan 2011 – Jan 2011 ### High School Dana Hall School Jan 2002 – Jan 2009 ## Contact & Social - LinkedIn: https://linkedin.com/in/christina-a-ellinger - GitHub: https://github.com/caellinger --- Source: https://flows.cv/christinaellinger JSON Resume: https://flows.cv/christinaellinger/resume.json Last updated: 2026-03-22