• Worked on making benefits easier to understand for Kaiser members. Create a web responsive solution that scales for different plan types and helps our 12.4 million members understand their health insurance coverage.

• Help reduce top call driver, increase revenue, and make healthcare more accessible.

HST is a leading SaaS company in the ambulatory surgery industry with over 700 clients.

• Modernized ambulatory surgery center software that is utilized by nurse practitioners and surgeons.

• Redesigned Questionnaire Designer workflow for electronic health records to streamline the workflow, sync to the Patient Portal, and improve care quality.

• Established framework for design system across four products lines.

• Facilitated design review sessions with PMs and engineers and advocate for user-centered design.

• Conducted and led usability testing sessions with clients.

• Product designer for both Talent Acquisition and Talent Management products. Owned cross-platform and responsive design projects ranging from feature improvements to system redesigns to new features. Projects include: Interview Scheduling, Team Assessments, Talent Matching, Requisition redesign, and Permissions redesign.

• Led usability test and design review sessions with clients like Disney, Panasonic, and GE.

• Collaborated with designers, product managers, and executives for design strategy and engineers and QA for development.

• Establish new UI for the Ascendify platform utilizing Google's Material Design.

• End-to-end designer for Human Resources product. Researched, iterated, prototyped, and tested mockups. Projects include: Onboarding, Open Enrollment, Employee Profile Cards, and Manager Performance Check-In.

• Maintained and evangelized style guide - established components and patterns

and created design guidelines to ensure design consistency.

• Content audited HCM System of approximately 2500+ screens. Discovered process duplications, patterns, and pain points which helped with UX strategy.

• Helped out on front-end HTML/CSS work of Benchmarking section.

• Supported three scrum teams (HR, Benefits, Payroll) on UX/UI needs; worked closely with developers, product managers, and QA.

Independent contractor on a range of UX projects, ranging from new concepts to redesigns and mobile to web-based projects. Clients include:

• Agency UX, a user experience research & design consultancy serving creative innovation teams. Analyzed and transformed a comprehensive website with complex data sets into digestible sections and data visualizations.

• Lottery Loop, for lottery pooling. Researched and created a mobile-responsive site.

SnApp connects real estate agents to clients in real time to provide excellent and efficient service.

• Redesigned a consumer facing iOS and Android real estate mobile app based off feedback from user surveys, user interviews, competitive and comparative analysis, analytics, and user testing.

• Based on user insight, created an agent portal that was pivotal in product strategy.

• Created low to high-fidelity wireframes and refined product through iterative testing.

• Worked and collaborated with development team to convey design goals and determine design feasibility.

• Built real estate websites for clients using Wordpress, HTML, and CSS.

• Managed over 600,000 square feet of corporate space for the Union Bank account in the greater Los Angeles area. Created space plans to accommodate staffing and other business requirements.

• Held client meetings to understand their needs. Presented and negotiated with business units to implement plans that optimized use of space while meeting business requirements.

• Developed occupancy analysis reports to show vacancy ratios and headcount projections.

• Appraised property through researching comparable properties and analyzing quantitative data to determine real estate price trends.

• Participated in iPad workflow efficiency project. Presented streamlined solution to the appraiser documentation process via a note taking app.