# Christopher B.

> Forward Software Engineer at Candid Health

Location: New York, New York, United States
Profile: https://flows.cv/christopherb1

## Work Experience
### Forward Software Engineer @ Candid Health
Jan 2025 – Present | New York, New York, United States

### Principal Associate Software Engineer @ Capital One
Jan 2024 – Jan 2025 | McLean, Virginia, United States

### Senior Associate Software Engineer @ Capital One
Jan 2022 – Jan 2024 | McLean, Virginia
Technology Development Program
Conversation Platform (Eno)

### Associate Software Engineer @ Capital One
Jan 2021 – Jan 2022 | McLean, Virginia, United States
Technology Development Program
Enterprise. Data. Machine Learning
Data Fitness Platform

### Software Engineering Intern @ Capital One
Jan 2020 – Jan 2020 | Plano, Texas, United States
●	Designed and developed a full stack web application which improved inbound call efficiency, agent experience, and customer experience
●	Held customer empathy sessions to understand the customers’ needs and make design decisions accordingly
●	Followed Agile methodology with one-week sprints, communicated with teammates regarding expected timelines, and delivered high quality solutions on time
●	Leveraged multiple data topics from customers interactions with Capital One Auto Finance including feedback from phone calls, texts, emails, and online activity
●	Designed DynamoDB database structured to optimize efficient queries based on the application’s requirements 
●	Built Apache Kafka stream to consume and transform data from multiple data topics and post the relevant information to a single DynamoDB database
●	Designed and implemented a RESTful API to get recent customer interaction data to be displayed on the agent UI

### Research Assistant @ North Carolina State University
Jan 2019 – Jan 2020 | Raleigh, North Carolina
●	Designed and implemented an interactive tutorial for users new to GradeSnap!
●	Led research studies to determine the impact of new features on the satisfaction of potential users
●	Found statistically significant differences in mean satisfaction rates as reported by users with the interactive tutorial versus those without it
●	Debugged pre-existing bugs in GradeSnap! found through “dogfooding” and user acceptance tests
●	Assisted teammates in fixing design flaws and bugs
●	Continued working during the school year in a client-facing role to manage Snap! assignments for K-12 teachers

### Teaching Assistant - Introduction to Computing Environments @ North Carolina State University
Jan 2018 – Jan 2019 | Raleigh, North Carolina
●	Hold office hours to assist and tutor students with course content
●	Assist students with basic computing functions, including operating systems, file systems, UNIX commands, building webpages in HTML and hardware
●	Respond to email questions from students
●	Grade student quizzes and exams and answer any questions related to the content or grading concerns

### Land Sports Guide @ US National Whitewater Center
Jan 2018 – Jan 2018 | Charlotte, North Carolina Area
●	Managed zipline equipment to ensure participant safety
●	Presented safety overview to all participants for regulation adherence and activity preparation  
●	Inspected equipment and activity structures for safety guidelines and each participant before activity began 
●	Performed inventory check when needed to ensure all gear was accounted for within the activity areas
●	Assisted concerned guests to help them overcome any fears before activity took place
●	Provided regulatory updates to management on equipment, ziplines and ropes courses

### Digital Ambassador Intern @ Bank of America
Jan 2017 – Jan 2017 | Charlotte, North Carolina Area

### Student Intern @ Mecklenburg County
Jan 2016 – Jan 2016 | Charlotte, North Carolina Area


## Education
### Master of Science - MS in Computer Science
Georgia Institute of Technology
Jan 2022

### Bachelor of Science - BS in Computer Science, Valedictorian
North Carolina State University
Jan 2017 – Jan 2021

### Bachelor of Science - BS in Economics, Valedictorian
North Carolina State University
Jan 2017 – Jan 2021

### Valedictorian in IB Diploma
North Mecklenburg High School
Jan 2013 – Jan 2017


## Contact & Social
- LinkedIn: https://linkedin.com/in/christopher-blackey

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Source: https://flows.cv/christopherb1
JSON Resume: https://flows.cv/christopherb1/resume.json
Last updated: 2026-04-01