Experienced fullstack software developer with an eye for detail and knack for sustaining engineering. Backend, frontend, C family, .js of all kinds, webdev; I've worked on them all.
Experience
2021 — 2023
Atlanta, Georgia, United States
UCP is a credential management application offered as part of IBM Cloud’s QRadar Security Suite to create and maintain administrative and user credentials, settings, and access to internal and external security monitoring applications.
Built image using Redhat's Ubuntu as a base and deployed/managed using Openshift and Jenkins pipelines.
Developed front-end web pages using React and Carbon to dynamically populate forms for data entry.
Developed back-end server functionality using JS to manage all available routes, authentication, and API.
Handled all database calls using Sequelize ORM to store, retrieve, and validate user data.
Fulfilled architectural duties in addition to back-end lead duties by creating necessary diagrams and presentations.
Mentored interns assigned to the project.
2018 — 2020
Norcross, GA
Insight is an ASP.NET driven website supported by JS and HTML with a SQL backend to support all facets of mystery shopping, from the shopper to the ACL employee editing, scheduling, and reporting on our business.
Responsible for troubleshooting, fixing, and testing defects site-wide, based on internal and external user reports.
Responsible for designing and coding new pages as well as servicing existing pages using ASP.NET, C#, JS, and HTML.
Responsible for SQL database performance tuning and maintenance using Azure tools and a local SQL environment.
◦ Includes creation of new and maintenance of existing stored procedures, triggers, tables, and indices.
Core team member designing and coding a React and Azure driven replacement website named ‘Clarity’.
◦ Assisted through the conceptual and design phases into the prototype and live-beta.
Mentored new and contemporary members of the development team using code reviews and live demonstrations.
2013 — 2016
Greater Atlanta Area
Pivotal is a highly customizable customer relationship management platform used by small to medium sized financial services, banking, manufacturing, and professional services.
Troubleshooting, fixing, and testing Pivotal CRM defects. Designing and coding new enhancements to existing modules using C++ and C#.
Hired as an associate software engineer, promoted to software engineer in mid-2014.
Lead for Pivotal CRM’s Sustaining Engineering team, which was responsible for all R&D customer inquiries, change requests, and assistance requests.
Duties included: weekly TFS reports to Dept VP, daily phone conference with support staff and managers to discuss current and upcoming tasks, leading daily SCRUM meetings for sustaining team, prioritizing current and backlogged SE tasks.
Helped to develop and further refine the kanban process for the sustaining engineering team, reducing the bug backlog by 20% within a year, and eliminating the REA (request for engineering assistance) backlog.
Maintained highest team bug throughput while also serving as team lead.
Participated in a two month long knowledge transfer session in Vancouver with senior staff.
Mentored junior members of the sustaining engineering team using pair programming and code reviews.
Assisted in creating in-house documentation on test unit creation and general testing practices.
Education
2010 — 2012
Full Sail University
Bachelor of Science - BS
2010 — 2012