# Christopher Jose > Design Program Manager Location: San Jose, California, United States Profile: https://flows.cv/christopherjose Design Program Manager; experienced in product marketing & accessibility engineering with a demonstrated history of working in large, global tech companies. Skilled in people/program management, managing work-streams with creative agencies, cross-functional collaboration, marketing planning/strategies, and analytics. ## Work Experience ### Design Program Manager, Product Graphics @ Tezerakt Jan 2024 – Jan 2026 | Mountain View, CA (On-site @ Google) • Responsible for leading the Product Graphics Team (Program Managers and Designers; locally and international/remote workers) • Oversee Product Graphic artwork development from design concept to product launch for Google products • Maintain communication channels between internal cross functional teams and external design/manufacturing vendors for multiple concurrent projects ### Test Engineer, Accessibility (Hardware) @ Tezerakt/ERG Jan 2021 – Jan 2024 | Mountain View, California, United States (On-site @ Google) • Spearheaded the development of the HW A11y Program framework, collaborating with Google to establish critical accessibility guidelines and standards for Google’s hardware portfolio. • Drove A11y testing efforts for the Mountain View Team, overseeing the evaluation of Google and competitor offerings against industry standards, identifying and resolving accessibility gaps. • Authored comprehensive accessibility documentation and spearheaded the implementation of org-wide compliance standards for the A11y Program. • Provided program management support to A11y teams in Taiwan, coordinating cross-functional product teams and 3rd party consultants, streamlining communication and ensuring on-time delivery of project deliverables ### Product Marketing Specialist II, Content & Services @ Samsung Electronics America Jan 2017 – Jan 2020 | Mountain View, CA • Supported On-Platform Marketing Communications for multiple key Samsung Services within the US Market: Bixby, Galaxy Store/Themes, Samsung Health, Samsung Members, and Samsung Pay. • Collaborated with Product Managers to help execute the long-term vision for each product (asset creation, content calendar planning, go-to-market operations, and post-campaign metric analysis). ### Community Operations Safety Analyst @ Facebook Jan 2016 – Jan 2017 | Menlo Park, CA (Provided by Pro Unlimited) • Classified, reviewed, and reported content that violates Facebook’s Statement of Rights and Responsibilities. • Onboarding/support training of new team members to better understand policy to make sound decisions when dealing with ambiguity within the Safety/Risk space. • Documentation and tracked tool bugs, tool improvements, and utilized SQL knowledge for analytic deep dives. ### Local Data Quality Analyst @ Google Jan 2014 – Jan 2015 | Mountain View, CA (Provided by Adecco) • Gathered, analyzed, and maintained data to ensure accuracy on Google Maps. • Conducted software testing and debugging on a weekly basis to improve productivity for ops globally. • Participated in multiple internal evaluations/pilots to improve the quality of the mapping software. • Assisted in the training of new hires through mentoring and shadowing to teach proper policies for efficient procedures. ### Installation & Support Team Member @ Maxor NPSC dba PickPoint Jan 2012 – Jan 2013 | Fremont, CA • Provided 24/7 tech support, conducted on-site installation of pharmaceutical equipment, and trained staff on new software/hardware. • Utilized design skills on Adobe Creative Suite and Microsoft PowerPoint to create collateral and training documentation for the company. ### Sales Lead @ Best Buy Jan 2011 – Jan 2012 | Santa Clara, CA ## Education ### ITT Technical Institute-Las Vegas ### San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/christopher-jose-15ba6684 --- Source: https://flows.cv/christopherjose JSON Resume: https://flows.cv/christopherjose/resume.json Last updated: 2026-04-13