• Backend and front-end design development for a PWA prototype

• Built comprehensive software development project plan which includes weekly/monthly goals, milestones, technical tasks, and a schedule

• Analytics and development work performed using AWS, JavaScript, React, and Firebase

• Managed team of 3 analysts in process improvement and enhancing services for highest spending clients to support growth and development of organization

• Oversaw timely and accurate report delivery, providing guidance and feedback to analysts on the team

• Developed QA process ensuring consistency and accuracy in reporting

• Shaped company’s analytic platforms Datorama and Domo, including maintenance, adding custom features and creating unique reports for CS, Buying and Sales teams

• Collaborated with senior leadership on Client Services (CS), Buying, and Sales teams and developed internal reports supporting performance and retention of largest clients

• Reported campaign’s key performance indicators (KPI’s), such as impressions, conversions, and revenue, broken down by day, tactic, city, and more

• Performed daily, weekly, and monthly reports on company data in Excel, including transactions and bills processed

• Delivered spreadsheets and analysis reports of client data, such as injury claims, case results, and deaths, to COO and managers in Albany, Buffalo, Dewitt, and NYC

• Collaborated with development team to smoothly transition into new database platform, improving workflow, accessibility, and reducing reporting inefficiencies

• Taught claims examiners and managers how to operate new platform to enhance reporting process and reduce effort and time required for daily tasks of examiners

• Troubleshot technical computer issues for claims examiners and managers

• Streamlined analysis by acquiring rates, costs, and formatting relevant financial data into spreadsheets using Excel to provide accessibility to Media Department

• Created reports for managers by consolidating financial information, including pricing, deals, and contracts, supporting workflow of Media Department

• Located and contacted new clients for advertising to support the growth of the company using the company’s resources