# Christopher Mena > Senior Software Engineer Location: Provo, Utah, United States Profile: https://flows.cv/christophermena I like building things. ## Work Experience ### Senior Software Engineer @ Radial Jan 2024 – Present | Sandy, Utah, United States ### Senior Software Engineer @ MX Jan 2023 – Jan 2024 | Lehi, Utah, United States • Building back-end services to integrate with a new client to onboard an additional million users onto our mobile app. • Diagnose and fix bugs in our existing code-base across a variety of micro-services for multiple clients • Adding to and maintaining services synchronizing data between our mobile app and customer data sources for millions of mobile users ### Senior Software Engineer @ Divebell Jan 2022 – Jan 2023 • Re-worked our existing flat data model into a hierarchical structure to better represent client data, and better facilitate analysis of information privacy risks. • Optimized legacy code to handle newly-increased load, allowing it to handle 10x the capacity it was previously capable of, allowing it to operate at the increased scale needed by clients. • Worked closely with my team in designing and implementing a number of features in response to use-cases requested by clients. ### Software Engineer @ NICE inContact Jan 2020 – Jan 2022 •Ensure customer satisfaction by maintaining a 99.998% uptime of the services my team maintains and expands. •Working in a team to create a new routing engine that will allow for integration of additional communications mediums being added to the platform’s capabilities. ### Software Engineer @ Instructure Jan 2018 – Jan 2020 | Greater Salt Lake City Area • Working with a team of three I helped architect and build a new feature for Canvas – custom grading rules. This allowed us to on-board a large client which added over 90k new users. • Ensured near real-time feature concurrency through consumption of a Kenesis stream coupled with fault handling and data processing. Deployed service to AWS for availability and scalability. • Improved our team’s operational health by working through our backlog of bugs and continuing to ensure our 99% retention rate. ### Software Engineer @ The Church of Jesus Christ of Latter-day Saints Jan 2017 – Jan 2018 | Riverton, UT • With my team lead I helped build a global help-center to aid in the training of volunteers. The application simplified on-boarding significantly by gathering documents in a central repository. • Reduced organization-wide input time needed by volunteers by ~1000 hours a month by creating a scheduling application that removed the need for manually recording and transferring info. • Selected and implemented a testing framework to ensure high code quality across our codebase. ### Software Engineer Internship @ Domo, Inc. Jan 2015 – Jan 2016 • Ensured satisfaction and retention of customers by building data connectors to their custom specifications, enabling them to import data for analysis within the Domo platform. • Created integrations using Java with external platforms such as GoToMeeting, Qualtrics, and Black Duck Hub to contribute to a notification system for the Domo platform. ### Software Engineer Internship @ IM Flash Jan 2015 – Jan 2015 | Lehi, UT • Designed and created an internal tool according to user specifications to facilitate management of Sequence of Events data • Tool will be distributed companywide to IM Flash and Micron, resulting in more effective use of employee time, and a centralized data source • Will save company time, and allow for better data management. Will also enable implementation of analytics ### Data Quality Reviewer @ Ancestry.com Jan 2013 – Jan 2015 | Provo UT • Maintained a high data quality standard of 99% accuracy by reviewing content entered by contracted vendors, thereby ensuring a high quality experience for customers • Consistently scored in the upper 25% on speed and accuracy metrics in a department of 75 people during a period of departmental growth of over 100% • Worked with my team through a backlog of over 30k records, bringing work queues to zero. ### SEO Senior Specialist @ SEO.com Jan 2012 – Jan 2013 ## Education ### Bachelor’s Degree in Information Systems Brigham Young University ## Contact & Social - LinkedIn: https://linkedin.com/in/christophermena --- Source: https://flows.cv/christophermena JSON Resume: https://flows.cv/christophermena/resume.json Last updated: 2026-03-22