# Christopher Von Wilczur > Senior Software Engineer at LinkedIn Location: Phoenix, Arizona, United States Profile: https://flows.cv/christophervonwilczur I'm a software engineer building tools at LinkedIn that serve over 3000 engineers around the world. In my spare time, I develop Dungeons & Dragons content for Bitter Spell Press. ## Work Experience ### Senior Software Engineer @ LinkedIn Jan 2022 – Present ### Software Engineer @ LinkedIn Jan 2020 – Jan 2022 | Phoenix ### Apprentice Software Engineer @ LinkedIn Jan 2019 – Jan 2020 | Sunnyvale, California • Rebuilt an internal support and self-help web application for engineers in Ember • Wrote a documentation-conversion CLI tool to convert Confluence pages into MarkDown • Developed front-end features and functionality for a documentation aggregator and viewer application that serves over 3000 engineers • Implemented backend endpoints using Flask and stream-listening jobs in Samza to consume Git repo updates for documentation files and save them to our DB • Led collaborations with machine learning teams to develop and integrate AI-assisted search functionality ### Product Operations Specialist @ Zenefits Jan 2017 – Jan 2019 | Phoenix, Arizona • Led efficiency gains through web crawling and file parsing with self-taught Python and Selenium, leading to a 48% increase in market reach • Drove reduction in time-to-close of open support requests from 5.04 days to 2.04 days • Generated SQL-powered reports of internal data and external market research to guide engineers in new product design ### Account Manager @ Zenefits Jan 2016 – Jan 2017 | Phoenix, Arizona • Advised enterprise customers, providing high-level product support and acting as the first line of defense for 500+ employee accounts • Maintained a 73% retention rate despite a customer-adverse environment of company-wide pivots and layoffs • Developed a reputation for product knowledge, leading multiple team-specific trainings and customer webinars ### Associate Benefits Advisor @ Zenefits Jan 2015 – Jan 2016 | Scottsdale, AZ • Performed consultative advising for Zenefits small-and-midmarket business clients • Negotiated with insurance carriers to find equitable solutions for multiple stakeholders, presenting final proposals in a deadline-based, B2B environment • Planned and organized around project-based timelines, seeing to client renewals on a 90- and 60-day life cycle and ensuring deliverables were ready at each stage within those life cycles ### Technical Writer @ Decision Consultants, Inc. Jan 2014 – Jan 2015 | Phoenix, Arizona Area • Managed project resources by providing direction, clearing roadblocks, ensuring objectives and communicating with stakeholders • Translated jargon-heavy communications into clear, analytically-focused Microsoft Enterprise proposals • Initiated and maintained lasting relationships with trade organizations including the Arizona Technology Council and the Arizona Small Business Association ### Marketing/Public Relations Intern @ MIM, Musical Instrument Museum Jan 2014 – Jan 2014 • Researched new opportunities for cooperative branding and relations with local universities • Supported marketing team through day-to-day business including writing marketing copy and tracking usage of MIM brand • Developed and maintained databases for media and outreach ### Writing Tutor @ Arizona State University Jan 2012 – Jan 2014 | Phoenix, Arizona Area • Led Early Start student workshops and group training sessions for tutors • Improved student engagement and general satisfaction through individual tutoring • Performed outreach at ASU events and to classes for the Writing Center ### Marketing/Public Relations Intern @ Heard Museum Jan 2013 – Jan 2013 | Phoenix, Arizona Area • Wrote earned, internal and community media, from press releases to newsletter articles • Developed and maintained media, audience and internal communications and relationships • Managed media tracking across physical and digital formats ### Digital Media/Public Relations Intern @ St. Vincent de Paul Society Jan 2012 – Jan 2012 | Phoenix, Arizona Area • Coordinated external relations planning for Humana-KaBOOM!-SVdP partnership events • Wrote and shot stories and photos for the newsletter and social media • Utilized and further developed social media, including WordPress, YouTube and Facebook ### Writing Center Development Intern for Metro Tech High School @ Arizona State University Jan 2011 – Jan 2011 | Phoenix, Arizona Area • Initiated new experiences for students foreign to the concept of writing tutoring • Supervised and mentored student writing tutors for new Writing Center • Conducted outreach to raise awareness throughout student populace for the Writing Center ## Education ### Nanodegree in Front End Web Developer Udacity ### Bachelor of Arts - BA in Journalism Arizona State University Jan 2010 – Jan 2014 ## Contact & Social - LinkedIn: https://linkedin.com/in/cvonwilczur - GitHub: https://github.com/cvonwilczur --- Source: https://flows.cv/christophervonwilczur JSON Resume: https://flows.cv/christophervonwilczur/resume.json Last updated: 2026-03-22