# Christy Song

> Senior Product Designer @ ServiceTitan

Location: Cupertino, California, United States
Profile: https://flows.cv/christysong

I am a product designer who loves problem-solving, and is dedicated to crafting delightful experiences that promote the well-being of users. 

I have digital product design experience in Enterprise, Consumer, EdTech, and online marketplace.  I have worked collaboratively with multidisciplinary teams in Agile settings. I can quickly adapt to different tasks and teams, target project goals, and create feasible solutions. I know the importance of design research and am able to translate data into concrete products that bring positive value to users.

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Skills: 
End-to-end design process, UX Design, Visual Design, Prototyping, User Research, User Personas, Content Strategy, Information Architecture, Card Sorting, Wireframing, Usability Testing, Storyboarding, HTML/CSS, JavaScript, Python, Remote Work, Project Management 

Tools:
Figma, Confluence, Jira, Pendo, User Testing, Dovetail, XD, Sketch, inVision, InDesign, Photoshop, Illustrator, Miro, Whimsical

Platform Experience:
Native Application (Android & iOS,) Mobile Application, Desktop & Website, Responsive Website, Tablet. 

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Portfolio:
https://www.christysong.com/

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Contact:
📧christysongdesign@gmail.com

## Work Experience
### Senior Product Designer @ ServiceTitan
Jan 2023 – Present

### Product Designer II, Growth @ JLL Technologies
Jan 2021 – Jan 2023 | Menlo Park, California, United States
I lead the design of its 3-sided marketplace that connects suppliers, consumers, and operators. Key features include discoverability, browsing & check out experience, listing evaluation, monetization.

Collaborated with cross-functional teams, I designed Jet’s workplace mobile experience end to end.

### Lead Product Designer, Growth @ Ambitionary
Jan 2021 – Jan 2021 | Silicon Valley, California, United States
Redesigned desktop & responsive web by conducting user research, optimizing user experience, and meeting product’s launching schedule. Collaborated with developers, project managers and founders in the end-to-end design process.

### Product Designer @ MixPose
Jan 2020 – Jan 2021
Platform: Native Application (Android/iOS) | Desktop & Website
- Designed hi-fidelity Mockups and content strategy for users’ dashboard with a focus on Yoga with Friends feature to extend the company’s mission, increase value to customers and provide the company with revenue streams. 
- Conducted 7 usability testings and synthesis information gained from 30 survey results.
- Iterated design up to 3 rounds based on feedback from usability testing, iOS & Android developers, and stakeholders.

### Curatorial & Research Intern @ SFMOMA San Francisco Museum of Modern Art
Jan 2017 – Jan 2017 | San Francisco Bay Area
Worked with a cross functional team of curators, designers and artists. Conducted archival research and designed simulation of viewers’ experiences based on existing architectural & interior condition, user flow, exhibition theme and accessibility concern for the artist Suzanne Lacy’s retrospective exhibition.


## Education
### Arts & Design Management
California College of the Arts

### Bachelor of Arts - BA in Architecture
Central Academy of Fine Arts

### User Experience Design Immersive
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/christysong
- Website: https://www.christysong.com/

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Source: https://flows.cv/christysong
JSON Resume: https://flows.cv/christysong/resume.json
Last updated: 2026-02-23